EARTHWORKS OPERATIONS MANAGER

Role Overview

The Grading Operations Manager oversees the overall operations and is responsible for managing labor, productivity, quality control, and safety measures.

DUTIES AND/OR RESPONSILITIES

• Review proposal specifications, drawings, pre-bid meetings, and visit project sites to determine scope of work required in preparing bid/estimate proposal.
• Determine labor, equipment, and material requirements to complete project and use information to prepare bid/estimate proposal.
• Cookordinate resources throughout the state to optimize overall efficiency.
• Maintain equipment maintenance programs and major repairs of grading equipment.
• Establish and justify yearly capital expenditure budgets.
• Submit complete bid/estimate proposals to project owners, managers, and/or general contractors in a timely and professional manner, providing clarification as needed.
• Provide prompt professional service to current and potential customers/clients, including pricing assistance.
• Cookordinate with Central Dispatch project objectives, procedures, schedules, and performance requirements.
• Provide indirect or direct supervision to employees.
• Support operations in various departments, communicate job expectations, planning, monitoring, appraising, and reviewing job contributions.
• Set and/or implement policies, procedures, and systems with the management team and follow through with implementation.
• Review and approve all operational invoices and ensure they are submitted for payment.
• Communicate customer issues with operations team and devise ways to improve the customer experience, including resolving problems and complaints.
• Conduct reviews of projects to ensure compliance with Work in Progress (WIP) procedures and perform monthly assessments of revenue and cost.
• Manage job billing processes and oversee project closeout activities.
• Communicate all operating policies and/or issues at department meetings.
• Troubleshoot and problem-solve situations/problems (material quality, material availability, scheduling/repair, etc.).
• Monitor and discuss production problems with General Manager.
• Ensure MSHA, OSHA, EPA, DNR, safety, and environmental regulation compliance.
• Work as needed, including overtime, nights, and weekends.
• Always work safely and prevent any and all unsafe actions, processes, and behaviors.
• Wear company issued Personal Protective Equipment (PPE) in accordance with company policy.

KNOWLEDGE, SKILLS, AND ABILITIES

• Self-motivated, team-player with good interpersonal skills; ability to maintain positive customer relations and act courteous/respectful of others.
• Communication skills and positive interactions with employees, customers, and vendors required.
• Negotiating, sales skills or customer service experience in civil construction.
• Proficient in MS Office (Excel, Word, PowerPoint).

MINIMUM REQUIREMENTS

• Bachelor's degree in business, Construction Management, or equivalent years' experience.
• Minimum of 5+ years' experience in the civil construction industry.
• Valid North Dakota driver's license and acceptable driving record to meet Knife River Fleet policy.

PREFERRED REQUIREMENTS

• Minimum of 5+ years' experience in management.
• Experience using JDE or HCSS.

Benefits

• Medical, Dental, & Vision Insurance
• Health Savings and Flexible Spending Accounts
• 401(k) with Company Match
• Profit Sharing
• Paid Time Off
• Paid Sick Time
• 8 Paid Holidays
• Company Paid Life and AD&D Insurance
• Short-term Disability
• Employee Assistance Program
• Years of Service Recognition
• Voluntary Life Insurance for Employees, Spouses, and Dependents
• Critical Illness Plan
• Accident Coverage Plan
• Hospital Indemnity