EARN Career Advisor

About the role

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers, and community partner sites.

Responsibilities

• Build strong one-on-one relationships with clients to assess needs, address employment barriers, and support job placement and retention
• Provide comprehensive case management, follow-up, and individualized support
• Conduct customer intake, enrollment, and orientation; ensure accurate and timely documentation
• Facilitate job readiness and professional development workshops
• Coordinate with schools, employers, account managers, and internal teams to support positive outcomes
• Maintain accurate client records, case notes, and compliance documentation
• Monitor participant progress, attendance, and follow-through on planned activities
• Provide referrals to community and social service resources as needed
• Manage program operations, including workshops, grants, reporting, and placement data
• Collaborate with business services to align training with employer needs
• Support compliance standards, reporting requirements, and operational improvements
• Assist with center operations and other related duties as assigned

Requirements

• Bachelor’s degree in education, social services, healthcare, communications, or related field or 2–3 years of equivalent work experience
• Minimum two years of experience in career advising, workforce development, or workshop facilitation
• Strong customer service, communication (written and verbal), and public-speaking skills
• Proficiency in MS Office and Google Workspace
• Ability to prioritize tasks, maintain accurate documentation, and manage multiple responsibilities
• Demonstrated leadership and adaptability in fast-paced, multi-stakeholder environments
• Knowledge of diverse career pathways; healthcare experience preferred

Pay

Starting hourly rate: $22–$24/hr

Benefits

• Extensive learning opportunities and networking programs
• Work environment that values inclusion, fairness, and respect