Jobs · Management · Illinois

Early Morning Stock Associate

Ross Stores, Inc. · Aurora, IL · 1 wk ago
Management$15–$15.5/hrFull-time

About the role

The Early Morning Stock Associate plays a crucial role in ensuring a positive shopping experience for customers. This position requires a high level of attention to safety and customer service, as well as the ability to perform various tasks across different areas of the store.

Responsibilities

  • Maintains a safe and secure shopping environment by being aware of the sales floor and correcting or reporting any unsafe conditions.
  • Treats all customers and associates with respect and courtesy, recognizing fellow associates through Company recognition programs.
  • Assists customers by greeting them, answering questions, and performing register transactions.
  • Responds promptly and efficiently to customer service calls and handles issues in a courteous and helpful manner.
  • Represents the company brand at all times and performs cleaning tasks to maintain a clean and organized store.
  • Performs daily sizing and recovery tasks to ensure a neat and clean store.
  • Expedites new merchandise receipts and merchandises items according to company best practices.
  • Understands and follows loss prevention policies and procedures.
  • Manages work processes effectively, communicates effectively, and ensures accountability and execution.

Qualifications and Special Skills Required

  • Effective communication with customers, associates, and store leadership.
  • Basic mathematical calculations common in retail environments.

Physical Requirements/ADA

  • Ability to use all store equipment, including PDTs, registers, and PCs.
  • Ability to stand, walk, and move around the store for up to 100% of working time.
  • Ability to bend, squat, kneel, climb, carry, reach, and stoop.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to use janitorial equipment and other assigned supplies.

Supervisory Responsibilities

No supervisory responsibilities.

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

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