Early Morning Stock Associate
Ross Stores, Inc. · Aurora, IL · 1 wk ago
Management$15–$15.5/hrFull-time
About the role
The Early Morning Stock Associate plays a crucial role in ensuring a positive shopping experience for customers. This position requires a high level of attention to safety and customer service, as well as the ability to perform various tasks across different areas of the store.
Responsibilities
- Maintains a safe and secure shopping environment by being aware of the sales floor and correcting or reporting any unsafe conditions.
- Treats all customers and associates with respect and courtesy, recognizing fellow associates through Company recognition programs.
- Assists customers by greeting them, answering questions, and performing register transactions.
- Responds promptly and efficiently to customer service calls and handles issues in a courteous and helpful manner.
- Represents the company brand at all times and performs cleaning tasks to maintain a clean and organized store.
- Performs daily sizing and recovery tasks to ensure a neat and clean store.
- Expedites new merchandise receipts and merchandises items according to company best practices.
- Understands and follows loss prevention policies and procedures.
- Manages work processes effectively, communicates effectively, and ensures accountability and execution.
Qualifications and Special Skills Required
- Effective communication with customers, associates, and store leadership.
- Basic mathematical calculations common in retail environments.
Physical Requirements/ADA
- Ability to use all store equipment, including PDTs, registers, and PCs.
- Ability to stand, walk, and move around the store for up to 100% of working time.
- Ability to bend, squat, kneel, climb, carry, reach, and stoop.
- Ability to lift up to 25 pounds occasionally.
- Ability to use janitorial equipment and other assigned supplies.
Supervisory Responsibilities
No supervisory responsibilities.
Disclaimer
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.