EAP On-site Clinician - Full-time (Chula Vista, CA)

About the role

Acentra Health seeks an Employee Assistance Program (EAP) On-site Clinician - Full-time - Licensed in Chula Vista, California to join our growing team. The EAP Clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency.

Responsibilities

• Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
• Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
• Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
• Refer to community resources to support clients’ well-being and mental health.
• Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
• Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
• Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
• Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
• Create and manage productive and positive working relationships with local points of contact.
• Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
• Work in collaboration with other internal and external stakeholders, always displaying professionalism.
• Use a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs.
• Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
• Maintain the security of areas, materials, and private information. This includes physical and virtual storage and filing.
• Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
• Additional related projects/tasks/duties as assigned by the position’s manager.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

• An active, unrestricted Independent Licensed Counselor, Therapist, or Clinician in the behavioral health field (e.g., LCHC, LCMH, LCMHC, LCPC, LCSW, LMFT, LMHC, LPC, LPCC, LSAC, LSW) issued by the California Regulation and Licensing Department.
• Candidates who have applied for their license and are in the final stages of approval may also be considered, with the expectation that licensure will be obtained prior to or within six months of their start date. Documentation confirming that you have applied for your licensure must be submitted to HR prior to your start date.
• Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
• 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
• Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position. Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening.

Preferred Qualifications

• Cultural competency in working with Federal Government Clients.
• Experience in facilitating training with Managers, Leaders, and employees.
• Experience working with law enforcement, the military, or the veteran population.
• Formal training in critical incident responses.
• Experience in facilitating critical incident responses.
• Experience in content creation with PowerPoint presentations.

Benefits

• Comprehensive health plans
• Paid time off
• Retail savings
• Corporate wellness
• Educational assistance
• Corporate discounts

Pay

The pay range for this position is listed below. Range: $82,000 - $100,000