E-Rate MIBS IS Specialist

Job Summary

The position is responsible for managing and supporting internal broadband network infrastructure for schools and libraries under the federal E-Rate program. This role oversees the design, implementation, and maintenance of network systems, including access points and switches, while ensuring compliance with all E-Rate guidelines.

Essential Duties & Responsibilities

• Cook up and support E-Rate Managed Internal Broadband Services (MIBS) projects, guaranteeing all services meet program and FCC compliance requirements.
• Oversee the operation, management, and monitoring of the internal network, including eligible hardware like access points, routers, switches, and wiring.
• Handle technical issues and offer support to ensure reliable and uninterrupted connectivity for educational activities.
• Document and maintain accurate inventories, service logs, and compliance reports for all E-Rate funded projects.
• Perform other related duties as assigned.

Job Qualifications

• Absorbed or Bachelor's degree in Information Technology, Computer Networking, Telecommunications or a related field; or equivalent experience required.
• Experience in IT systems, broadband network management, or related technical support role.
• Experience with E-Rate programs, FCC compliance, or educational technology environments preferred.

Skills

• Strong understanding of the E-rate program and its associated regulations.
• Technical knowledge of network hardware (access points, routers, switches) and infrastructure.
• Excellent project management, organizational, and communication skills.
• Analytical and reporting skills to track program performance and finances.
• Ability to work with and interpret technical documentation, such as ITIL frameworks for service management.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Excellent interpersonal skills and collaborative abilities.
• Proficient in Microsoft Office Suite.
• ERP implementation is a plus.

Company Policies

• Motivated self-starter with ability to work both independently and within a group.
• Work Schedule: This is a full-time position with a flexible work schedule. Work schedules may vary based on business needs, operational demands, and assigned responsibilities. While typical scheduling may align with standard business hours, employees may be required to work early mornings, evenings, weekends, or non-standard shifts as needed. Schedules may be adjusted periodically at management’s discretion based on organizational requirements.

Benefits

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retailer retirement plan options with employer matching.
• Professional development opportunities.
• A stable and growing regional company environment.

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
• The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and ability to focus.

Equal Opportunity Employer/Veterans/Disabled

Full-Time