E-File Supervisor (Data Entry)

Job Description

Supervise and coordinate activities of the e-file teams to ensure optimal performance and productivity.

Develop and implement workflow strategies to improve efficiency and accuracy.

Set and monitor team Key Performance Indicators (KPIs) in alignment with departmental goals.

Provide leadership and development to team leads, including coaching, mentoring, and performance evaluations.

Manage department scheduling and delegate tasks to ensure coverage and timely task completion.

Collaborate with upper management to implement department strategies and process improvements.

Oversee hiring, onboarding, and training of new team members.

Handle performance management, including conducting reviews, managing corrective actions, and executing disciplinary measures as necessary.

Ensure compliance with all relevant company policies, procedures, and regulatory requirements.

Qualifications

Proven experience in team supervision or operations management, preferably in an electronic filing or related administrative environment.

Strong leadership and interpersonal skills, with the ability to motivate and guide team members.

Excellent organizational and time-management abilities.

Proficient in performance management and employee development practices.

Able to make sound decisions in a fast-paced environment.

Familiarity with relevant software systems and tools used in electronic filing processes.

Benefits

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

About ABC Legal Services

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Position Summary

The E-File Supervisor is responsible for overseeing the day-to-day operations of the e-file teams, ensuring workflows are efficient and aligned with company policies. This role is critical in driving departmental success by managing team performance, ensuring compliance, and achieving key operational metrics.

About the company

The best remote jobs for you

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.