E-Commerce Specialist
About the role
The eCommerce Catalog Specialist supports the Senior Manager, eCommerce by owning day‑to‑day execution and quality of the online product catalog across internal platforms and external marketplace partners. This role serves as a key liaison between eCommerce partners and internal merchandising, marketing, data integrity, and technology teams to ensure product content is accurate, optimized, and aligned with the in‑store experience. The ideal candidate has eCommerce experience with a strong foundation in catalog data management, demonstrates attention to detail, and proactively solves problems to improve customer experience, sales performance, and gross margin. This role operates within a fast‑paced environment and requires strong collaboration, technical aptitude, and independent execution.
Responsibilities
- Owns the ongoing maintenance of the online product catalog, including timely product additions, removals, and lifecycle updates.
- Ensures product images, descriptions, attributes, pricing, and assortment data are accurate, complete, and optimized across eCommerce storefronts.
- Partners closely with Merchandising, Marketing, and Data Integrity teams to align online content with in‑store experience and brand standards.
- Conducts regular catalog audits as part of Catalog Health initiatives; identifies gaps, trends, and opportunities for improvement.
- Collaborates with third‑party marketplaces and their catalog teams to ensure external catalogs accurately reflect internal product data and content.
- Builds and maintains strong working relationships with third‑party content providers and brand partners to source, enrich, and troubleshoot product content.
- Works with Merchants and brand partners to secure missing data and enhance content quality (e.g