E-Commerce Shipping Associate

Job Summary

Data entry, shipping and general operational duties of the online sales business.

Essential Functions

• Be able to read descriptions in detail.
• Find merchandise from inventory based on description form; include name, size, description, and weight.
• Recommends items for auction, prices, and descriptions based on research and as applicable.
• Pull all sold orders.
• Properly package each item.
• Determines best method of shipping and shipping fees.
• Complete shipping following UPS, FedEx or USPS guidelines.
• Maintain regular and predictable attendance.
• Works one on one with persons in services to teach job tasks as assigned.
• Follows through on any UPS, FedEx or USPS tracking as needed.
• Performs all other duties as assigned and trained.

Additional Responsibilities

• CARF: Ensure documentation and compliance with CARF standards.
• Safety: Maintain applicable safety standards, rules, and regulations in areas of responsibility.
• Outcome Driven: Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
• Stakeholder Focused: Work with integrity and provide exemplary customer services to internal and external stakeholders.
• Accountability: Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.

Education And/or Experience

• A high school diploma or equivalent preferred.
• Basic computer experience on Windows Based software.

Knowledge, Skills, And Abilities

• Effective writing skills, good grammar and use proper English.
• Ability to work independently while promoting a team concept and be flexible in a multi-duty environment, and utilize detail and organizational skills.

Physical Demands And Work Environment

• Must be able to bend, stretch, reach, and lift up to 40 pounds, walking or standing the for the entire shift.
• Occasionally exposed to extreme temperatures, noise, fumes, dust, etc.