E-Commerce Marketplace Specialist

Central Garden & Pet Company (NASDAQ: CENT) is a leading innovator, marketer, and producer of quality branded products for the pet, lawn, and garden supplies markets. Our Dog and Cat business unit is searching for an E-Commerce Marketplace Specialist to support our e-commerce growth across a variety of marketplaces, including Nylabone, Cadet, Four Paws, and Best Bully Sticks brands.

About the role

Reporting to the Sr. E-commerce Marketplace and DTC Manager, the E-Commerce Marketplace Specialist will help manage sales-driving initiatives as well as detailed inventory and financial reporting to maximize success across marketplaces. This position is based out of our Neptune City, NJ facility 5 days a week.

Responsibilities

• Understand, inform, and implement E-Commerce strategies that align with the company's overall business objectives.
• Prepare weekly financial statements, sales reports, profitability analyses, and inventory analysis.
• Track and manage changes to the product assortment across various marketplaces.
• Prepare and troubleshoot inventory reconciliation reports.
• Track and manage open cases with various e-commerce marketplaces.
• Work with relevant stakeholders on inventory reclamation tickets and tracking.
• Assist with POS reporting and analytics including tracking trends and making recommendations to drive sales.
• Execute promotional activities with an eye for optimization and improvement and update content calendars.
• Monitor listings and proactively highlight risks and opportunities.
• Conduct regular site walks to ensure product visibility, accurate pricing, and compliance.
• Analyze sales data to forecast future sales trends and stock requirements.
• Set up new items and manage inventory levels across platforms, accounting for promotions and market changes.
• Collaborate with cross-functional teams, including SEO and Retail Media, to enhance item support and visibility.

Requirements

• 3+ years’ experience in e-commerce with prior experience supporting Amazon Seller Central.
• Strong understanding of e-commerce marketplaces, particularly Amazon and Walmart.
• Experience with inventory management and complex case resolution.
• Strong Excel and Microsoft Office skills and experience.
• Detail-oriented and self-driven.
• Ability to learn new tools and technology to support the business.
• Ability to work cross-functionally with strong communication (both written and verbal) skills.
• Intellectual curiosity and thirst for innovation and success.
• Passionate about the role of technology in commerce.
• Highly organized, accurate, quick learner, proactive, and have a positive attitude.
• Knowledge of the pet space is preferred.
• Bachelor’s degree.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance.
• Free Life and Disability Insurance.
• Health and Dependent Care Flexible Spending Accounts.
• 401(k) with a 3% company match and annual employer discretionary contribution.
• Paid vacation, holidays, and sick time.
• Employee Assistance Program.
• Access to thousands of free online courses.
• Discounts on cell phones, movie tickets, gym memberships, and more.
• Education Assistance (both college degrees and professional certifications).
• Referral Program with a cash bonus.
• Access to on-demand pay.
• Paid parental leave.