E-Commerce Associate (New Orleans, LA)

Essential Functions

• Photograph merchandise for online listings.
• Create accurate and detailed item descriptions for online sales.
• Research merchandise using online and written resources to determine value and product details.
• Quickly and efficiently process individual items and groups of items for online sale.
• Identify and evaluate specialty items, collectibles, and jewelry.
• Ensure accurate data entry and listing information.
• Sort, evaluate, and identify merchandise for sale on e-commerce platforms.
• Prepare sold items for shipping while ensuring accuracy and meeting shipping deadlines.
• Provide excellent customer service via email and phone by addressing customer questions and concerns.
• Follow all E-Commerce policies and procedures established by Goodwill Industries.
• Properly assign listing numbers and organize inventory for easy retrieval and shipping.
• Maintain a clean, safe, and organized work environment.
• Interact professionally with customers, coworkers, and leadership.
• Perform additional duties as assigned.

Job Requirements

• A High School Diploma or GED is required.
• Knowledge of jewelry, collectibles, and specialty items is preferred.
• Basic computer skills including Microsoft Office Suite and internet navigation are required.
• Photography experience is preferred.
• Strong attention to detail and organizational skills are essential.
• Prior experience working in a production or warehouse environment is preferred.
• The ability to work efficiently in a fast-paced environment is required.

Physical Requirements

• Ability to stand, walk, bend, stoop, reach, carry, push, pull, and lift objects up to 35 pounds independently.
• Ability to perform repetitive physical tasks throughout the workday.

Working Conditions

• Work is performed in an office and/or warehouse environment.
• The environment may include low to moderate noise levels.
• The ability to manage multiple priorities and production deadlines in a fast-paced setting is required.