Dynamics365 Administrator

We need to output HTML fragment with sections: About the role? Actually the posting includes classification: Salary Job Description: then company description then benefits list then job description then duties then required skills etc. We must use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have company description (maybe About the role). We have benefits list. We have responsibilities (Essential Duties And Responsibilities). We have required skills & qualifications (Education and Experience, Specialized Skills and Experience, Travel Requirement, Physical Requirements). We have no explicit Pay or Schedule info. So we should not create Pay or Schedule sections. We need to avoid repeating job title as heading. No Job ID etc. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO etc. There's none. We need to format sections. Let's decide sections: - About the role: could include company description and maybe purpose. Use

  About the role

  then

  with prose. - Responsibilities:

  Responsibilities

  then
  • each duty. - Requirements: maybe combine Qualifications and Skills? But we have separate headings: Qualifications, Skills. Could do Qualifications for education/experience/certifications, Skills for specialized skills. Or we could combine but better to follow allowed headings. We have Education and Experience: Bachelor's degree..., Master's preferred, certifications required/preferred. That's Qualifications. Specialized Skills and Experience: hands-on experience, proficiency, etc. That's Skills. Travel Requirement and Physical Requirements could be part of Requirements or maybe separate but we don't have headings for those; we could include them under Requirements as additional items. We must not create Pay or Schedule sections. Benefits: we have list: Medical Dental Vision 401k Tuition reimbursement 13 paid holidays in addition to paid vacation and sick time Flexible spending Life Insurance, AD&D and Supplemental Insurance 1 week paid plant shutdown between the Christmas and New Year's Day holidays. We need to output as
    • each benefit. Now ensure we don't repeat content. Let's extract prose for About the role: The paragraph starting "Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty? At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We’ve been in business for 70 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut’s top family-owned companies in 2017! We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate. We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!" We'll put that in

      . Now Responsibilities: The "Essential Duties And Responsibilities" includes subparts with percentages. We need to list each duty as

    • . Should we keep percentages? Probably yes as part of duty text. We have: CRM Administration & Customization (50%) - Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys). - Maintain and improve customer-facing Power Pages / Power Apps portals. - Customize entities, workflows, forms, and dashboards to meet business requirements. - Manage user roles, permissions, and security settings. - Monitor system performance and troubleshoot issues. Integration & Reporting (30%) - Utilize Power Platform tools (Power Automate, Power Apps) for system integration, custom workflow development and automation. - Support data integration between Dynamics365 Dataverse and other enterprise systems. - Assist BI team in developing PowerBI reports and dashboards to support CRM business intelligence needs. Collaboration & Support (20%) - Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions. - Maintain and abide by corporate CRM change-management process. - Act as primary end-user support professional for Marketing group. - Provide training and documentation for end-users. - Collaborate with IT and business teams to ensure CRM alignment with organizational goals and enterprise architecture standards. We'll output each bullet as
    • . Could keep the heading lines as part of
    • text. Now Qualifications: Education and Experience: Bachelor’s degree in Information Technology, Computer Science, or related discipline required. Master’s degree preferred. Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred. Microsoft Power Platform Developer Associate certification strongly preferred. We'll put as
      • each. Now Skills: Specialized Skills and Experience: Minimum 2 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM. Proficiency in the following CRM modules: Sales, Service, and Marketing. Strong understanding of CRM architecture, integration and customization. Strong knowledge of data integrity best practices. Ability to proactively identify, rectify and prevent quality issues. Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse. Experience with PowerBI and Dynamics365 reporting and data visualization preferred. Working knowledge of CRM application security standards and best practices. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Team Cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers. We'll list each as
      • . Travel Requirement and Physical Requirements: Could be included under Requirements or maybe as separate but we don't have headings. We could add them under Requirements as additional items. Since we have Qualifications and Skills sections, we could add a third section "Requirements" for travel/physical. But the instruction says use headings from list; we can use "Requirements" heading for these. However we already used Qualifications and Skills; we could also have a Requirements section for travel/physical. That seems okay. Thus sections: About the role, Responsibilities, Qualifications, Skills, Requirements (travel/physical), Benefits. We must not create Pay or Schedule. Now ensure we don't repeat content. Also remove any duplicated lines like "Additional duties and responsibilities may be assigned, as necessary." That's part of responsibilities; we can include as a bullet. Let's include that as a bullet under Responsibilities. Now format. HTML fragment:

        About the role

        Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty? At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We’ve been in business for 70 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut’s top family-owned companies in 2017! We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate. We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!

        Responsibilities

        • Additional duties and responsibilities may be assigned, as necessary.
        • CRM Administration & Customization (50%): Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys).
        • Maintain and improve customer-facing Power Pages / Power Apps portals.
        • Customize entities, workflows, forms, and dashboards to meet business requirements.
        • Manage user roles, permissions, and security settings.
        • Monitor system performance and troubleshoot issues.
        • Integration & Reporting (30%): Utilize Power Platform tools (Power Automate, Power Apps) for system integration, custom workflow development and automation.
        • Support data integration between Dynamics365 Dataverse and other enterprise systems.
        • Assist BI team in developing PowerBI reports and dashboards to support CRM business intelligence needs.
        • Collaboration & Support (20%): Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions.
        • Maintain and abide by corporate CRM change-management process.
        • Act as primary end-user support professional for Marketing group.
        • Provide training and documentation for end-users.
        • Collaborate with IT and business teams to ensure CRM alignment with organizational goals and enterprise architecture standards.

        Qualifications

        • Bachelor’s degree in Information Technology, Computer Science, or related discipline required.
        • Master’s degree preferred.
        • Microsoft Dynamics 365 (CRM) Associate certification required.
        • Microsoft Dynamics 365 (CRM) Expert certification preferred.
        • Microsoft Power Platform Developer Associate certification strongly preferred.

        Skills

        • Minimum 2 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM.
        • Proficiency in the following CRM modules: Sales, Service, and Marketing.
        • Strong understanding of CRM architecture, integration and customization.
        • Strong knowledge of data integrity best practices.
        • Ability to proactively identify, rectify and prevent quality issues.
        • Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse.
        • Experience with PowerBI and Dynamics365 reporting and data visualization preferred.
        • Working knowledge of CRM application security standards and best practices.
        • Excellent problem-solving and communication skills.
        • Ability to work independently and collaboratively in a fast-paced environment.
        • Team Cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers.

        Requirements

        • Travel Requirement: 10%, domestic.
        • Physical Requirements: Lift: Must be able to lift and/or carry a minimum of 25 pounds.
        • Push/Pull: Must be able to push/pull 25 pounds.
        • Standing: Must be able to stand at least 25% of the day.
        • Sitting: Must be able to sit at least 50% of the day.

        Benefits

        • Medical
        • Dental
        • Vision
        • 401k
        • Tuition reimbursement
        • 13 paid holidays in addition to paid vacation and sick time
        • Flexible spending
        • Life Insurance, AD&D and Supplemental Insurance
        • 1 week paid plant shutdown between the Christmas and New Year's Day holidays
        Check for any missing info: The benefits list originally had "MedicalDentalVision401kTuition reimbursement13 paid holidays in