Jobs · Information Technology · South Carolina

Dynamics365 Administrator

LATICRETE International · Indian Land, SC · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About the role? Actually we have classification: Salary Job Description: but we need to reformat job posting into clean semantic HTML. Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the provided job posting. The posting includes: - Classification: Salary Job Description: (maybe classification line) - Then a paragraph about LATICRETE International: description of company, mission, etc. - Then "Just some of our benefits:" list: Medical Dental Vision 401k Tuition reimbursement 13 paid holidays in addition to paid vacation and sick time Flexible spending Life Insurance, AD&D and Supplemental Insurance 1 week paid plant shutdown between the Christmas and New Year's Day holidays - Then "Job Description:" heading (but we shouldn't duplicate job title as heading; we can treat this as a section heading maybe "About the role"? Actually we need to decide sections: maybe "About the role" for company overview, "Responsibilities" for duties, "Requirements" or "Qualifications" for required skills, "Benefits" for benefits list, maybe "Pay" not present, "Schedule" not present. We need to preserve all substantive info. We need to remove boilerplate: classification line maybe not needed? It says "Classification: Salary Job Description:" Might be metadata; we can fold into a short

    or drop it. Probably drop. We need to remove duplicated lines: there is "Job Description:" appears twice? Actually after benefits there is "Job Description:" then the duties. Also earlier there is "Job Description:" in classification line. We'll treat the second as start of responsibilities. We need to remove application instructions (none present). Remove EEO etc (none). Remove cookie/navigation/legal (none). Now we need to decide sections. Potential sections: - About the role / Company overview: The paragraph about LATICRETE International (starting "Are you looking for a new challenge? ..." up to "Join the family and expand your horizons!"). - Responsibilities: The duties under "Essential Duties And Responsibilities" with subcategories: CRM Administration & Customization (50%), Integration & Reporting (30%), Collaboration & Support (20%). We can list bullet points for each duty. - Requirements / Qualifications: The "Required Skills & Qualifications" section includes Education and Experience, Specialized Skills and Experience, Travel Requirement, Physical Requirements. Could be separate sections: Qualifications (education, certifications), Skills (technical), maybe Travel and Physical as separate? But we should prefer few substantive sections. Could combine Education/Experience, Certifications, Skills into a "Qualifications" section with sublists. Travel and Physical maybe also part of Qualifications? Could be separate "Additional Information" but we don't have a heading for that. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use Requirements and Qualifications separately if needed. But we need to avoid thin sections. We have: - Education and Experience: Bachelor's degree required, Master's preferred. - Certifications: Microsoft Dynamics 365 (CRM) Associate required, Expert preferred; Microsoft Power Platform Developer Associate strongly preferred. - Specialized Skills and Experience: Minimum 2 years hands-on experience with Dynamics365 or Salesforce CRM; proficiency in modules Sales, Service, Marketing; strong understanding of CRM architecture, integration, customization; strong knowledge of data integrity best practices; ability to proactively identify, rectify, prevent quality issues; experience with Power Automate, Power Apps (model-driven and canvas), Dataverse; experience with PowerBI and Dynamics365 reporting and data visualization preferred; working knowledge of CRM application security standards and best practices; excellent problem-solving and communication skills; ability to work independently and collaboratively in fast-paced environment; Team Cooperation - maintain positive cooperative attitude. - Travel Requirement: 10%, domestic. - Physical Requirements: Lift 25 pounds, push/pull 25 pounds, standing at least 25% of day, sitting at least 50% of day. We could have a "Qualifications" section covering education, certifications, experience, skills. Then maybe a "Skills" section for technical skills? But we already have skills in qualifications. Could split: "Requirements" for education/experience/certifications, "Skills" for technical and soft skills, and maybe "Additional Details" not in allowed headings. But we can incorporate travel and physical into either Requirements or Skills as a list. Given we want few substantive sections, maybe we do: - About the role (company overview) - Responsibilities (duties) - Qualifications (education, experience, certifications, technical skills, soft skills, travel, physical) - Benefits (list) We can omit Requirements and Skills separate. Check if any content for Pay or Schedule: none, so we don't include those headings. Now we need to format using

    for each section heading. Use
    • for any list of duties/requirements/benefits. Use

      for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting. Let's extract the company overview prose: "Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty? At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We’ve been in business for 70 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut’s top family-owned companies in 2017! We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate. We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!" We need to keep that as prose in a

      . Now Responsibilities: We have three categories with percentages and bullet-like statements. We need to output as a list (

      • ) for duties. Could we keep the percentages inside each li? Yes. We need to capture each duty statement. CRM Administration & Customization (50%): - Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys). - Maintain and improve customer-facing Power Pages / Power Apps portals. - Customize entities, workflows, forms, and dashboards to meet business requirements. - Manage user roles, permissions, and security settings. - Monitor system performance and troubleshoot issues. Integration & Reporting (30%): - Utilize Power Platform tools (Power Automate, Power Apps) for system integration, custom workflow development and automation. - Support data integration between Dynamics365 Dataverse and other enterprise systems. - Assist BI team in developing PowerBI reports and dashboards to support CRM business intelligence needs. Collaboration & Support (20%): - Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions. - Maintain and abide by corporate CRM change-management process. - Act as primary end-user support professional for Marketing group. - Provide training and documentation for end-users. - Collaborate with IT and business teams to ensure CRM alignment with organizational goals and enterprise architecture standards. We need to preserve all that. Now Qualifications: We need to include education, certifications, specialized skills/experience, travel requirement, physical requirements. We can structure as a list with sub-items maybe nested lists? The instruction: Use
        • for any list of duties/requirements/benefits. It doesn't forbid nested lists, but we can keep flat list items each containing a sentence. Could also use

          for prose sections like education paragraph. Better: Use

          for prose like "Education and Experience: Bachelor’s degree in Information Technology, Computer Science, or related discipline required. Master’s degree preferred." Then a

            for certifications, specialized skills, etc. But we need to ensure we don't lose any detail. Let's break: Education and Experience: - Bachelor’s degree in Information Technology, Computer Science, or related discipline required. - Master’s degree preferred. Certifications: - Microsoft Dynamics 365 (CRM) Associate certification required. - Expert certification preferred. - Microsoft Power Platform Developer Associate certification strongly preferred. Specialized Skills and Experience: - Minimum 2 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM. - Proficiency in the following CRM modules: Sales, Service, and Marketing. - Strong understanding of CRM architecture, integration and customization. - Strong knowledge of data integrity best practices. - Ability to proactively identify, rectify and prevent quality issues. - Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse. - Experience with PowerBI and Dynamics365 reporting and data visualization preferred. - Working knowledge of CRM application security standards and best practices. - Excellent problem-solving and communication skills. - Ability to work independently and collaboratively in a fast-paced environment. - Team Cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers. Travel Requirement: - 10%, domestic. Physical Requirements: - Lift: Must be able to lift and/or carry a minimum of 25 pounds. - Push/Pull: Must be able to push/pull 25 pounds. - Standing: Must be able to stand at least 25% of the day. - Sitting: Must be able to sit at least 50% of the day. We could combine Travel and Physical under Qualifications as separate list items. Now Benefits: list from "Just some of our benefits:": - Medical - Dental - Vision - 401k - Tuition reimbursement - 13 paid holidays in addition to paid vacation and sick time - Flexible spending - Life Insurance, AD&D and Supplemental Insurance - 1 week paid plant shutdown between the Christmas and New Year's Day holidays We need to preserve all. Now we need to output HTML fragment with

            headings and appropriate

            and

            • . We must not include any extra text outside HTML. Let's craft:

              About the role

              Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty? At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We’ve been in business for 70 years, family-owned for three generations, and can be found in over 100 countries

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