Dynamics365 Administrator

We need to output HTML fragment with sections: About the role? Actually we have description about company and benefits. Use headings: About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. We have company overview (maybe About the role? Actually "About the role" is not present; we have company description. Could use "About the company" but not in list. The list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: Responsibilities (Essential Duties And Responsibilities). Requirements (Education and Experience, Specialized Skills and Experience). Qualifications maybe same as Requirements? Could combine. Skills maybe list of specific skills. Benefits we have list. Pay not provided, so omit. Schedule not provided (though travel requirement 10% domestic, physical requirements). Could include Schedule? Not given. So omit. We must not repeat job title as heading. Job title is Dynamics365 Administrator. Not include. We must not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We need to preserve all substantive info. Let's extract: Company overview paragraph(s): "Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty? At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We’ve been in business for 70 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut’s top family-owned companies in 2017! We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate. We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!" Then benefits list: "Just some of our benefits: Medical Dental Vision 401k Tuition reimbursement 13 paid holidays in addition to paid vacation and sick time Flexible spending Life Insurance, AD&D and Supplemental Insurance 1 week paid plant shutdown between the Christmas and New Year's Day holidays" We need to format as

• items. Job Description: The Dynamics365 Administrator will be responsible for the configuration, maintenance, and optimization of the LATICRETE Microsoft Dynamics365 platform, with a focus on Marketing and Customer Insights Journeys. This role will support CRM customization, integration using Power Platform tools, and contribute to data visualization efforts using PowerBI. The administrator will collaborate with other developers and cross-functional teams to ensure the CRM system aligns with business needs and supports strategic initiatives. Then Essential Duties And Responsibilities with percentages. We need to output sections: maybe "About the role" could be the company overview + job description summary? But we have separate "Job Description:" paragraph. Could treat that as "About the role". However instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide to include About the role (company overview + role summary). Responsibilities (essential duties). Requirements (education/experience + specialized skills). Qualifications maybe same as Requirements? Could combine but better to have Requirements and Qualifications separate? Might be redundant. Could put Requirements for education/experience, Qualifications for certifications and specialized skills. Skills for specific technical skills list. Let's parse: Education and Experience: Bachelor’s degree in Information Technology, Computer Science, or related discipline required. Master’s degree preferred. Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred. Microsoft Power Platform Developer Associate certification strongly preferred. That's qualifications/certifications. Specialized Skills and Experience: Minimum 2 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM. Proficiency in the following CRM modules: Sales, Service, and Marketing. Strong understanding of CRM architecture, integration and customization. Strong knowledge of data integrity best practices. Ability to proactively identify, rectify and prevent quality issues. Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse. Experience with PowerBI and Dynamics365 reporting and data visualization preferred. Working knowledge of CRM application security standards and best practices. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Team Cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers. Travel Requirement: 10%, domestic. Physical Requirements: Lift: Must be able to lift and/or carry a minimum of 25 pounds. Push/Pull: Must be able to push/pull 25 pounds. Standing: Must be able to stand at least 25% of the day. Sitting: Must be able to sit at least 50% of the day. Travel and physical could be part of Requirements or maybe separate but not in heading list. Could include under Requirements as extra bullet. We need to avoid filler like "commensurate with experience". Not present. We must not create Pay/Schedule/Benefits unless posting actually states them. Benefits are stated, so include Benefits section. Pay not stated, omit. Schedule not stated (though travel requirement 10% domestic, physical requirements). Not schedule, so omit. Thus sections: About the role (company overview + role summary), Responsibilities, Requirements, Qualifications, Skills, Benefits. But we might double-count. Let's map: About the role: company overview paragraph + the Job Description paragraph (the summary). Could be combined. Responsibilities: Essential Duties And Responsibilities with sub-bullets. Requirements: Education and Experience (degree, experience years?) Actually education and experience includes degree and maybe years? It includes Bachelor's required, Master's preferred. Also maybe years? Not explicitly but specialized skills includes minimum 2 years experience. Could put that under Requirements. Qualifications: Certifications (Dynamics 365 Associate required, Expert preferred; Power Platform Developer Associate preferred). Skills: list of specific technical skills: Proficiency in CRM modules Sales, Service, Marketing; understanding of CRM architecture, integration, customization; data integrity best practices; ability to identify/rectify/prevent quality issues; experience with Power Automate, Power Apps, Dataverse; experience with PowerBI and Dynamics365 reporting; knowledge of CRM application security standards; problem-solving and communication skills; ability to work independently/collaboratively; team cooperation; travel requirement 10% domestic; physical requirements (lift, push/pull, standing, sitting). Might be too many but okay. Benefits: list. We must not repeat content. Ensure we capture all. Let's craft HTML. We'll use

  for each section heading. Inside sections, use

  for prose,

  • for lists. We need to preserve percentages in responsibilities. Let's write. About the role:

    Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty? At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We’ve been in business for 70 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut’s top family-owned companies in 2017! We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate. We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!

    The Dynamics365 Administrator will be responsible for the configuration, maintenance, and optimization of the LATICRETE Microsoft Dynamics365 platform, with a focus on Marketing and Customer Insights Journeys. This role will support CRM customization, integration using Power Platform tools, and contribute to data visualization efforts using PowerBI. The administrator will collaborate with other developers and cross-functional teams to ensure the CRM system aligns with business needs and supports strategic initiatives.

    Responsibilities: We need to break down Essential Duties And Responsibilities with percentages. We'll create
    • each bullet. Bullet 1: CRM Administration & Customization (50%) - then sub-items. We can embed sub-bullets? Probably just one
    • with the description including sub-items separated by periods or semicolons. Could also nest
      but not required. Simpler: each main duty as
      • with its subpoints separated by commas. Let's extract: CRM Administration & Customization (50%) - Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys). - Maintain and improve customer-facing Power Pages / Power Apps portals. - Customize entities, workflows, forms, and dashboards to meet business requirements. - Manage user roles, permissions, and security settings. - Monitor system performance and troubleshoot issues. Integration & Reporting (30%) - Utilize Power Platform tools (Power Automate, Power Apps) for system integration, custom workflow development and automation. - Support data integration between Dynamics365 Dataverse and other enterprise systems. - Assist BI team in developing PowerBI reports and dashboards to support CRM business intelligence needs. Collaboration & Support (20%) - Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions. - Maintain and abide by corporate CRM change-management process. - Act as primary end-user support professional for Marketing group. - Provide training and documentation for end-users. - Collaborate with IT and business teams to ensure CRM alignment with organizational goals and enterprise architecture standards. We'll output as nested lists maybe. Requirements: Education and Experience: Bachelor’s degree in Information Technology, Computer Science, or related discipline required. Master’s degree preferred. Minimum 2 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM. We could also include Travel Requirement and Physical Requirements under Requirements? Might be better under Skills. Qualifications: - Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred. - Microsoft Power Platform Developer Associate certification strongly preferred. Skills: List: - Proficiency in the following CRM modules: Sales, Service, and Marketing. - Strong understanding of CRM architecture, integration and customization. - Strong knowledge of data integrity best practices. - Ability to proactively identify, rectify and prevent quality issues. - Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse. - Experience with PowerBI and Dynamics365 reporting and data visualization preferred. - Working knowledge of CRM application security standards and best practices. - Excellent problem-solving and communication skills. - Ability to work independently and collaboratively in a fast-paced environment. - Team Cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers. - Travel Requirement: 10%, domestic. - Physical Requirements: Lift: Must be able to lift and/or carry a minimum of 25 pounds. Push/Pull: Must be able to push/pull 25 pounds. Standing: Must be able to stand at least 25% of the day. Sitting: Must be able to sit at least 50% of the day. Benefits: List: - Medical - Dental - Vision