Dynamics F&O -Business Systems Analyst

Job Summary

Gather, analyze, and document business requirements for internal customers. Ensure Dynamics F&O solutions align with business needs and strategic goals. Design, document, test and leverage solutions.

Major Tasks, Responsibilities And Key Accountabilities

• Interfaces with Business Stakeholders and IT infrastructure teams to define, gather, and document business processes and needs, and translate into detailed functional specifications for development.
• Performs business systems and process analysis or existing systems/processes.
• Conducts interviews and requirements gathering workshops.
• Ensures sign-off of all artifacts.
• Collaborates with IT infrastructure teams to coordinate requirements for new and existing applications.
• Aids in testing, training plan development and training, support for users, and developing user documentation (i.e. web manuals, reference guides, etc.).
• Participates in Quality Assurance (QA) process; identifies test cases; explains complex processes; aids in developing test plans.
• Develops detailed business cases, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analyses.
• Coordinates project tasks and project life cycle phases for small to mid-size projects (i.e. defining requirements, documentation, and process flows, etc.) to meet customer goals and requirements.
• Coordinates communication with the client and prioritizes delivery of IT services.
• Conducts root cause analysis using knowledge of applications, interfaces, and technology for defect resolution.
• Assists with scope definition and implementation of a solution.

Nature and Scope

Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct “customers” of the process. May provide general guidance/direction to or train junior level support personnel or professional personnel.

Minimum Qualifications

• Must be a minimum of 18 years of age or older
• Must pass pre-employment assessment(s) if applicable
• Typically requires BS/BA in a related discipline
• Generally 2-5 years of experience in a related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

• Experience in a distributed team environment preferred
• Database experience (SQL, Data Warehousing, Dynamics F&O.) preferred