Dynamics Developer II

About the Role

Lead and deliver Microsoft Dynamics 365 solutions to optimize business processes, including upgrades, migrations, and end-user support.

Responsibilities

• Lead Microsoft Dynamics 365 ERP/CRM projects, including upgrades, migrations, and end-user support.
• Configure and customize Dynamics 365 applications which may involve CRM, and ERP (Business Central or Supply Chain Management versions of Dynamics).
• Build and maintain Power Apps and Power Automate flows to streamline business processes and automate workflows.
• Perform SharePoint administration tasks.
• Ensure timely delivery of project milestones and maintain clear stakeholder communication.
• Analyze business processes to identify opportunities for automation and optimization.
• Document business requirements, functional specifications, and process flows.
• Conduct gap analyses and recommend enhancements or new solutions.
• Maintain data integrity through validation, audits, and reconciliation.
• Communicate system changes and outages to the CAB prior to implementation.

Minimum Qualifications

• Bachelor's degree in IT, Computer Science, Business Administration, or related field (or equivalent experience).
• 3–6 years of experience in developing business applications, cloud system administration, or data analyst role (internships acceptable).

Preferred Qualifications

• Bachelor's degree in IT, Computer Science, Business Administration, or related field (or equivalent experience).
• 6+ years of experience in business systems or IT support.

Skills & Abilities

• Solid understanding of Microsoft Dynamics 365 CRM and ERP, including configuration and customization.
• Proficiency in Power Apps and Power Automate for workflow automation.
• Experience in creating business rules, forms, views, and command bar extensions.
• Deep understanding of Dataverse data modeling (tables, relationships, choices).
• Knowledge of CRM configuration versus customization boundaries.
• Effectively provide SharePoint administration tasks.
• Strong knowledge of business processes and data analysis tools.
• Experience with SharePoint workflows and IT infrastructure.
• Proven ability to design and implement business solutions.

Soft Skills

• Customer-Centric Mindset: Committed to understanding user needs and delivering solutions that enhance business value and user experience.
• Accountability, taking ownership to resolve customer needs.
• Stakeholder Engagement and Influence: Building trust and consensus across departments, liaison between business and IT to align solutions and strategic goals.
• Excellent organizational skills with attention to detail and a commitment to quality.
• Managing deadlines, priorities, and deliverables in a fast-paced environment.
• A strong focus on user experience and stakeholder satisfaction, ensuring solutions are intuitive and aligned with business goals.