Dynamics 365 Field Service Deployment Specialist

Contract Scope & Duration

• Contract Length: 16 weeks
• Deployment Cadence: 1 site per week
• Total Sites: 16 sites supported by this role
• Engagement Type: Individual Contributor (no direct reports)
• Work Style: Heavy on-site presence with limited remote follow-up

Required Skills & Experience

• Proven experience deploying Microsoft Dynamics 365 Field Service or comparable enterprise field service platforms.
• Strong background working directly with field service technicians and dispatch operations.
• Demonstrated success in on-site software deployment and training within distributed, multi-location environments.
• Ability to independently manage weekly site deployments with minimal oversight.
• Strong troubleshooting skills and comfort operating in live production environments.
• Excellent communication and facilitation skills across technical and non-technical audiences.
• Willingness and ability to travel weekly for the duration of the contract.

Desired Skills & Experience

• Prior participation in wave-based or site-by-site enterprise rollouts
• Experience in fleet, transportation, utilities, or emergency service environments
• Familiarity with change management in operational field settings
• Experience supporting standardized deployments across geographically diverse sites

What You Will Be Doing: Weekly Site Deployment & Go-Live

• Execute end-to-end on-site deployment of Dynamics 365 Field Service for one location per week.
• Lead site-level readiness activities, including:
• User access validation
• Mobile device readiness
• Data and configuration verification
• Act as the primary on-site escalation point for deployment-related issues.

On-Site Training & Enablement

• Deliver hands-on, instructor-led training tailored to each site, including:
• Field Technicians (mobile app usage, work orders, inspections, offline scenarios)
• Dispatchers (scheduling, resource optimization, work order management)
• Site Leadership (visibility, reporting, adoption expectations)
• Reinforce standardized workflows while addressing local operational nuances.
• Validate user proficiency prior to site exit.

Solution Execution & Feedback Loop

• Apply defined Dynamics 365 Field Service configurations consistently across sites.
• Validate integrations, workflows, and mobile performance in real-world conditions.
• Capture field feedback, issues, and improvement opportunities and relay them to the central rollout team.
• Document site-level outcomes, risks, and lessons learned to support successive deployments.

Travel Expectations

• This role requires weekly travel to deployment sites across the continental U.S.
• The contract is intentionally structured around on-site execution, with minimal ongoing remote responsibilities after each site goes live.

What You Will Be Receiving

• Motion Recruitment Partners (MRP) is an Equal Opportunity Employer.
• All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available.
• Employment is subject to the successful completion of a pre-employment screening.
• Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy.
• Applicants need to make their needs known in advance.