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Dynamics 365 CE Senior Solution Architect

BDO USA · United States · 1 wk ago
RemoteRemoteAccounting$145k–$197k/yrFull-time

About the role

BDO Digital seeks an Experienced Manager to join an Enterprise Business Applications (EBA) team supporting projects in EBA strategy and implementation, Business Transformation, and Operational Excellence. The role involves conducting discovery, requirements gathering, process documentation, and configuration of ERP, CRM, HCM, and other related business applications.

Responsibilities

  • Participates in defining needs for existing and new EBA solutions
  • Documents existing enterprise business applications, related business processes, and personas impacted
  • Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements
  • Envisions and develops representations of recommended future state options for evaluation by clients
  • Designs and develops scorecards for evaluation of candidate business applications
  • Creates dashboard presentations of quantitative and qualitative scoring of candidate options
  • Supports Technical Leads, Developers, and Managers by providing functional clarifications and setting expectations with team and client
  • Performs functional (business process) solution design in business applications (ERP, CRM, HCM & related) contexts
  • Consults to gain a deep understanding of client needs, analyze best practices, and propose business value solutions that meet or exceed client expectations
  • Supports, manages aspects of business applications implementations
  • Documents and maintains project milestones, phases, elements, and budget
  • Maintains and monitors project progress by tracking risks, actions, issues, decisions, and other activities
  • Develops references for users by writing and maintaining user documentation; provides help desk support; trains users
  • Provides functional support of EBA solutions and related technologies
  • Manages and resolves issues, defects, and change requests
  • Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed
  • Manages and owns projects and large key workstreams within as directed by practice leaders
  • Reviews quality of team deliverables
  • Mentors and develops senior consultants

Requirements

Eight (8) or more years of industry experience with ERP systems, required OR nine (9) or more years of industry experience with ERP systems, required. Bachelor’s Degree and eight (8) or more years of industry experience with ERP systems, required OR High School Diploma/GED and nine (9) or more years of industry experience with ERP systems, required. Experience with ERP, HCM, or CRM products, required. Some client-facing best practice consulting experience, preferred. One or more current business applications technology certifications, preferred. Microsoft Visio, PowerPoint, Word, and SharePoint, required. Experience with one or more ERP/CRM/HCM Solution technology, required: Microsoft Dynamics 365 (D365), CRM, Business Central, F&SCM), Ceridian Dayforce Solutions (Talent and Benefits Intelligence, Workforce Management (WFM), Payroll, HR or Advanced HR Analytics), Salesforce, Oracle NetSuite, Acumatica, SAP, Infor, Sage, Syteline, JDE, IFS, or any other ERP/CRM Software, Smartsheet, preferred. Enterprise software strategy, selection, and implementation experience, preferred. Strong analytical, problem-solving, facilitation, documentation, and communication skills, Excellent communication and presentation skills, both verbal and written, Excellent interpersonal and customer relationship skills, Business process analysis, design, and process flow skills, Excels at operating in a fast-paced technical environment.

Qualifications

Education Qualifications, Knowledge, Skills and Abilities: Bachelor’s Degree and eight (8) or more years of industry experience with ERP systems, required OR High School Diploma/GED and nine (9) or more years of industry experience with ERP systems, required. Experience Eight (8) or more years of business process analysis and/or business application education or experience, required. Five (5) or more years of education or experience with ERP, HCM or CRM Product, required. Some client facing best practice consulting experience, preferred. License/Certifications One or more current business applications technology certifications, preferred. Software Microsoft Visio, PowerPoint, Word, and SharePoint, required. Experience with one or more ERP/CRM/HCM Solution technology, required: Microsoft Dynamics Business Central, Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, Business Central, 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