DVLED Project Engineer II

About the role

LG Electronics is redefining what’s possible in large-format displays with its DirectView LED (DVLED) solutions. We are seeking an experienced Project Engineer II to join our team.

Responsibilities

• Drive Project Success – Coordinate with Project Managers and System Integration Partners to ensure installations remain on schedule and are executed efficiently.
• Train Installation Teams – Provide installation and product operation training for system integrators, technicians, and LG personnel to ensure successful project execution.
• Serve as LG's Technical Expert – Act as the primary on-site technical liaison between customers, sales teams, vendors, and integration partners.
• Solve Complex Challenges – Partner with Technical Engineering teams to troubleshoot and resolve installation, configuration, and system integration issues.
• Evaluate Installation Environments – Verify site conditions, infrastructure, safety requirements, and overall project readiness before work begins.
• Verify Inventory and Documentation – Ensure inventory, BOMs, shipping documentation, and equipment are verified prior to installation.
• Capture Project Progress – Maintain accurate documentation, daily status reports, technical findings, and project updates throughout the installation lifecycle.
• Champion Product Innovation – Provide technical insights that influence next-gen DVLED product improvements and represent customer needs to Product Management teams.
• Support Industry Events – Represent LG at product demonstrations, trade shows, customer events, and LG Brand Innovation Centers with technical expertise and product setup.
• Provide Remote Technical Support – Assist customers and partners with troubleshooting and technical guidance when onsite support is not required.

Requirements

• Associate’s degree in Electrical Engineering Technology (EET) or related field.
• 5–7 years of hands-on DirectView LED installation experience.
• Working knowledge of DVLED technology, mounting systems, LED module handling, and installation best practices.
• Deep understanding of NovaStar and Megapixel LED display controllers, including system configuration, commissioning, calibration, firmware management, and troubleshooting.
• Proficiency in Microsoft Office, Smartsheet, and design tools (Revit, AutoCAD, SketchUp, Visio).
• Strong ability to read and interpret A/V, electrical, and mechanical drawings.
• Understanding of IT, networking, and A/V system integration.
• Exceptional communication, time management, and decision-making skills.
• Prioritized analytical and problem-solving abilities.
• Skilled in documenting and escalating technical issues.
• Able to lift and move heavy equipment safely.
• Comfort working in high-stakes, fast-paced environments—independently or as part of a team.
• Strong conflict resolution and de-escalation skills.
• Knowledge of site safety procedures, safe tool use, and ladder safety.
• Able to safely use hand and power tools while following established job site safety procedures.
• Valid U.S. driver’s license and flexibility to travel extensively (75%).

Preferred Qualifications

• CTS / CTS-I certification.
• Experience supporting large-scale commercial AV or DirectView LED installations.
• OSHA 10-Hour Construction Safety certification required; OSHA 30-Hour certification strongly preferred.
• Track record of successful cross-functional collaboration (Sales, Service, Project Management, Sales Engineering).
• Proven success supporting System Integration Partners and delivering exceptional customer experiences.