Duty Engineer

Duties/Responsibilities

• Maintain accurate records on scheduled and unscheduled repairs.
• Perform general maintenance, preventative maintenance, inspections, and emergency repairs as assigned.
• Adhere to safety, security, and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards.
• Adhere to security procedures concerning the handling of guest room and master keys, security of boiler and electrical rooms and other engineering areas, proper storage of all chemicals, etc.
• Listen to and promptly act to resolve guest problems and complaints with a strong emphasis on customer service.
• Have intermediate experience troubleshooting and repairing electrical systems and plumbing systems, including drain line clearing.
• Possess basic carpentry skills.
• Possess strong mechanical skills for operation and repair of hotel equipment and possess the knowledge and ability to perform a variety of general maintenance repairs.
• Possess a strong drive to overcome roadblocks and complete all assigned and necessary tasks.
• Clean and organize engineering shop and spaces.
• Keep Chief Engineer or Assistant Director of Engineering promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken.

Required Skills/Abilities

• Knowledge of how to operate hand and power tools (drills, saws, drain cleaners, pressure washing equipment and a wide variety of meters and testers).
• Read manufacturer instructions, blueprints, diagnostic trees and the ability to discern various colors of electrical wiring.
• Make effective judgments on the various aspects of general repairs and maintenance and effectively solve guest and operational problems.
• Operate work order program to include detailed notes and status of tickets.
• Operate software programs that control HVAC and monitor central plant.
• Communicate effectively with other departments such as housekeeping and stewarding to work towards a common goal.
• Be flexible in scheduling.
• Be teachable, have drive to better oneself.

Education And Experience

• A high school diploma or equivalent.
• Minimum 2 years maintenance experience.

Physical Requirements

• Must be able to lift equipment, supplies, etc. of at least 75 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• Regularly required to sit, climb or balance, stoop, kneel, crouch and crawl.
• Frequent periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading labels, instructions, blueprints, reports, analyzing data, and guest interactions.
• Good hearing is necessary for effective communication with team via radios, with colleagues, guests, and stakeholders.