Dunkin Restaurant Manager

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee, not Dunkin' Brands, Inc. or its affiliates.

About the role

Join our team as a proactive and enthusiastic Store Manager to take charge of daily operations, create a positive atmosphere, ensure high standards, and build community connections in a fast-paced environment.

Responsibilities

• Guide and develop a team of assistant managers, shift leaders, and crew members, fostering professional growth and teamwork.
• Participate in local activities to enhance our image and connect with the community.
• Oversee all aspects of store operations, ensuring compliance with standards in customer service, food costs, safety, sanitation, and product preparation.
• Conduct annual reviews and manage store performance, maintaining a high level of customer service and employee morale.
• Collaborate with area managers, lead store meetings, and drive initiatives for store growth and excellence.
• Engage with guests, manage feedback, and ensure an outstanding customer experience.
• Cultivate a strong team through training, development, and performance assessments.
• Monitor and enhance store performance, ensuring top-notch service and compliance with health and safety standards.
• Manage inventory, orders, and the introduction of new products and promotions.
• Handle cash management, budgeting, and scheduling to optimize store operations.
• Ensure the store, including all equipment and areas, is well-maintained and presentable.
• Achieve high scores on inspections and audits, adhering to all federal, state, and local labor laws.
• Other duties as assigned.

Requirements

• Must be 21+ years old.
• Desired (but not required): 2+ years in a food service/retail environment.
• Valid driver’s license and access to a vehicle with insurance.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts as needed.

Skills

• Strong interpersonal and leadership skills.
• Judgment, tact, and diplomacy to effectively resolve conflicts.
• Intermediate PC skills—ability to use basic word processing and spreadsheet software for internal communications and data analysis.

Benefits

• Weekly pay.
• Paid time off.
• Career advancement opportunities, including internal promotion and career development.
• 401(k) with a 6% company match.
• Comprehensive medical, vision, and dental insurance.
• $1,500 sign-on bonus.