Dunkin Donuts Barista

About the role

At Great Wolf, the Barista is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at Great Wolf's coffee shop. Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years.

Perks & Culture

• Grow your career: cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: flexible scheduling, access to a holistic wellness program and technology, and support through Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized

Responsibilities

• Communicates with guests to take food and beverage orders
• Prepares customer food and beverage orders
• Provides outstanding customer service and engage in suggestive selling
• Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
• Assists in other food outlets as needed

Requirements

• Some High School education or equivalent
• Flexibility regarding scheduling based on business demands
• Experience utilizing basic math skills with ability to add, subtract, multiply and divide
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background and drug screen

Qualifications

• Previous experience demonstrating strong customer service
• Prior experience utilizing restaurant equipment and sanitation standards
• Ability to multi-task and prioritize a variety of tasks with minimal direction
• Previous experience with cash transactions and Point of Sale systems
• Proven teamwork skills

Physical Requirements

• Ability to lift up to 20 lbs.
• Able to sit and/or stand for long periods of time

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Schedule

Full-time, part-time, and flexible scheduling available. Must be at least 16 years old.