Due Diligence Relationship Manager

About the role

Dow Jones Risk & Compliance (“DJRC”) is one of the fastest growing businesses within the wider Dow Jones organization. DJRC currently employs over 400 staff around the world who focus on the development and ongoing management of structured content, screening, monitoring and workflow platforms, and due diligence report services designed to enable clients to identify and evaluate third party risk. Over 4,500 clients globally – in the financial, corporate and governmental arenas – rely on Dow Jones data and technology for their anti-money laundering, anti-corruption, and trade compliance programs.

As part of our investment plan, we are seeking an exceptional Due Diligence Relationship Manager (“DDRM”) with a deep understanding of the investigative research process and its application to third party risk management. This individual works in the sales organization, in partnership with the product and marketing teams globally. The prime focus of this role is to retain and grow the due diligence report business across the Americas.

Responsibilities

• Serve as a bridge between sales and the research team to facilitate the scope and delivery of complex and/or high priority due diligence reports
• Exceed your target by maintaining current revenue and aggressively growing the business through the onboarding of new clients and cross-selling/upselling existing ones
• Accurate forecasting of due diligence sales revenue, which includes rigorous and ongoing pipeline development
• Work as a support partner for the Dow Jones sales teams across the region accelerating opportunities
• Maintain an ongoing SWOT analysis of the due diligence business in your territory and present to and update the sales organization and DJRC management on any key developments
• Work closely with marketing to ensure that events, marketing, branding and communication supports objectives and execution plans of the due diligence report business
• Maintain relationships with external facilitators such as law firms providing advisory services to the market
• Maintain records of sales visits, appointments, contacts and sales campaigns in the global CRM to provide timely information to management
• Educate the sales team in developing and implementing both territory plans and individual strategic account plans to expand Dow Jones’ presence within the due diligence report business segment
• Achieve designated KPI’s

Requirements

• Fluency in English
• Degree-level education preferred
• Excellence in active listening
• A passion for selling and exceeding revenue targets
• Proactive and driven with the ability to work independently at times
• Creative mindset focused on solution-driven approaches to complex issues
• Deep experience writing and editing investigative due diligence reports

Qualifications

Additional specialty experience in at least one of the following areas or a combination thereof is a plus:

• Consultative sales of information and/or compliance tools to senior business decision-makers
• Managing anti-corruption, anti-money laundering, trade compliance at a multinational or financial institution
• Providing advisory services in these areas at a law firm or consultancy
• A background in technology, data science, and/or investigations

• Successfully work closely with people of diverse cultures or backgrounds
• Effectively handle multiple activities and reprioritize when necessary to ensure revenue goal is achieved

Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle Programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program
• Financial Health Programs
• Cybersecurity Protection

Pay

Base Pay Range: $85,000 - $105,000. We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.