Due Diligence Manager

About the role

At Acra Lending, our employees enjoy an opportunity to work with great people. We celebrate several events throughout the year accompanied by raffles and giveaways for employees nationwide. We are especially proud to give back to our community and truly enjoy one another's company. We are looking for candidates to join our team who are passionate about their vocation. They are committed to making a contribution and are looking to gain experience in order to grow in their career.

Responsibilities

• Maintain and manage pipeline queues to ensure timely movement of post close processing, findings, exceptions, and conditions
• Distribute and prioritize workload across team members
• Conduct second-level review and escalate support for Post Close Processing and Due Diligence impacting loan flow and delivery
• Oversee and report on due diligence volume, aging, review of findings and corrective action tracking
• Monitor and resolve issues that may impact investor delivery or pricing execution
• Escalate material findings, trends, and defect patterns to leadership
• Support internal and external audits, regulatory reviews, and investor due diligence requests
• Prepare and deliver reporting TPR results to identify trends and opportunities for process improvement
• Manage TPR vendor performance, SLA adherence, and quality standards
• Partner with internal stakeholders and vendors to drive resolution of defects
• Oversee reconciliation of TPR data against system of record; coordinate with internal teams to resolve data variances and report discrepancies
• Ensure adherence to operational SLAs, production goals, and turnaround expectations
• Supervise, oversee/develop, and mentor their assigned team members

Qualifications

• 5+ years of recent Underwriting experience, quality control, or due diligence
• Minimum of 3 years of leadership or management experience in mortgage operations or compliance
• Experience with Post Close CD issuance
• Experience underwriting Non-QM and “Alt-A” paper mortgage loans required
• Experience managing third-party vendors or audit functions preferred
• Ability to articulate issues and create possible solutions
• Creative and outside of the box thinking
• Proven ability to resolve Post Closing escalations with Settlement Agents/Attorneys

Benefits

• Medical, dental, vision, wellness programs
• EAP counseling services
• FSA & HSA
• Company sponsored life insurance for employee, spouse and child
• Voluntary life insurance for employee, spouse and child
• AD&D Insurance
• Voluntary short-term and long-term disability
• Critical illness insurance
• Accident insurance
• Legal assistance
• Pet insurance
• Living will and trust preparation discounts
• Commuter program
• Annual walking challenge
• Employee appreciation events and monthly sales awards