Dual Site Manager

About the role

The Operations Manager I will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables. They also handle the allocation of budget, administering adequacy of resources to support business operations for clients' satisfaction.

Responsibilities

• Monitor and drive day to day operations
• Manage payroll using company software system
• Manage quality improvement initiatives for areas of responsibility and ensure compliance with regulatory standards
• Responsible for staffing, performance management, training, and resource planning
• Lead document management activities to ensure policies and procedures are followed and practices comply with regulations
• Manage quality improvement initiatives for areas of responsibility and ensure compliance with regulatory and safety standards

Qualifications

At least 3-5 years of relevant experience in the related field. Requires High School diploma or equivalent experience. Bachelor’s degree preferred.

• Must be able to work efficiently and independently
• Requires ability to solve unique and complex problems that have a broad impact on the business in both the short and long term
• Must have the ability to multi-task, as success in this role will be defined as being able to think quickly and adjust/adapt as necessary to accomplish goals
• Excellent leadership and communication skills, assisting the team on inquiries and concerns, as well as resolving production complaints
• Must have a valid driver’s license and be able to obtain DOT certification to operate DOT regulated vehicles
• Ability to respond quickly to changing demands
• Strong customer service principles and practices are required
• Must have the ability to influence without having direct authority
• The ability to deal with internal and external stakeholders, to include various levels