Dual-Site Community Manager
About the role
The Assistant Manager position at The Morgan Group requires a candidate who can manage the day-to-day operations of a multifamily community. This role involves adhering to company policies, maintaining office and resident files, supervising team members, and ensuring resident satisfaction.
Responsibilities
- Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook.
- Operate the office in a professional, clean, uncluttered, and well-staffed manner.
- Maintain office and resident files (paper and online) in a confidential and secure manner using the MORGAN standard.
- Supervise the Office Team Members.
- Supervise, with the assistance of the Lead Maintenance, the Service Team Members.
- Create, maintain, and encourage excellent resident relations.
- Manage the financial responsibilities on the community, including adhering to the Community budget and preparing monthly financials.
- Ensure compliance with Community Policies and lease agreements, and ensure proper legal notices are given and deadlines are met.
- Responsible for all personnel issues on the community, including recruiting, interviewing, hiring, and counseling, promoting, and terminating Team Members.
- Manage, create, and monitor the marketing of the community.
Requirements
To succeed in this role, candidates should have a strong background in property management, customer service, and leadership skills. Experience in multifamily management is preferred, but not required. A valid driver's license and ability to lift heavy objects may also be necessary.
Qualifications
- Bachelor's degree in Business Administration, Real Estate, or related field.
- Minimum of 3 years of experience in property management or a related field.
- Experience with property management software and property management systems.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite.
Skills
- Property Management
- Customer Service
- Leadership
- Financial Management
- Team Management
- Marketing
Benefits
- Advancement opportunities
- Training
- Comprehensive benefits package including medical, dental, vision, flexible spending accounts, health savings account, life insurance, disability insurance, 401(k) with company match, employee assistance program, paid time off, referral bonus program, leasing commissions, renewal commissions, and quarterly bonus program.
Pay
The Morgan Group offers competitive compensation based on experience and qualifications.
Schedule
The Assistant Manager position typically works a standard 40-hour week, Monday through Friday, with occasional evening and weekend work as needed.