DT Director - ERP COE (Hybrid)

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to solve the world’s most complex problems. Pratt & Whitney is a world leader in the design, manufacture, and service of aircraft engines and auxiliary power systems, revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

This is a hybrid-based opportunity located at our East Hartford, Connecticut campus. The position is posted as a hybrid role but remote consideration is available for the best-fit candidate located outside the Connecticut area.

About the Role

This strategic, high-impact leadership role in global, mission-driven, and complex manufacturing and aftermarket sustainment business operations offers high visibility and involves strategic and operational interactions with DT and business leadership, including senior executives. The role requires at least 25% travel to various sites for working sessions and on-site collaboration with business stakeholders.

Responsibilities

• Lead the global ERP Center of Excellence (COE), setting the vision, governance model, and organizational structure aligned with Pratt & Whitney Digital Technology’s key guiding principles.
• Act as a strategic thinker and technology advisor to business stakeholders, bringing expertise and industry benchmarks to influence across a complex matrixed organization.
• Drive continuous improvement and innovation, staying current with technological trends to enhance user experience and operational efficiencies.
• Define problem statements in non-technical terms while leading teams to gather functional and technical requirements, analyze complex scenarios, and develop holistic solution frameworks.
• Manage and deliver a complex portfolio of "run and transform" initiatives across the ERP integrated landscape, including developing a multi-year technology roadmap in partnership with business stakeholders.
• Develop a Pratt & Whitney-specific strategy for SAP S/4 HANA transformation aligned with the RTX-wide S/4 HANA program.
• Oversee daily COE operations, including vendor relationships, budget planning, resource management, performance management, risk assessment, and mitigation.
• Demonstrate proficiency in waterfall and agile project delivery methodologies.
• Govern ERP change management, release planning, demand intake, capacity management, and prioritization across business units.
• Drive global process harmonization and ensure alignment with business objectives across planning, manufacturing, supply chain, quality, logistics, shipping, and finance for OEM and Aftermarket segments.
• Apply deep ERP acumen and knowledge of end-to-end business processes such as opportunity-to-cash, record-to-report, source-to-pay, and plan-to-sustain in a regulated industry.
• Serve as the enterprise owner of a complex ERP landscape, including SAP and non-SAP applications (PLM, MES, supplier collaboration tools, QMS, and custom-developed applications).
• Adapt quickly to changing business priorities while managing risk and portfolio impacts.
• Lead a high-performing team and develop a talent strategy focused on upskilling and attracting new talent to adopt SAP S/4 HANA and emerging technologies like data analytics and generative AI.
• Manage a global team of SAP leaders and functional experts, fostering continuous improvement, development, and knowledge sharing.
• Ensure compliance with IT and aerospace/defense regulations, security standards (ITAR, DFARS), and internal controls.
• Support infrastructure operations in maintaining large-scale solutions and ensure 24/7 operational coverage, including holidays and weekends.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or Information Systems and 14+ years of experience in ERP systems; OR an Advanced degree in the same fields and 12+ years of experience in ERP systems.
• U.S. citizenship is required due to access restrictions on certain systems.

Preferred Qualifications

• Strong management capability with demonstrated experience leading large, complex ERP projects.
• Results-oriented mindset with a focus on overcoming obstacles.
• Strong business aptitude, including the ability to learn, interpret, and partner with business processes to drive results.
• Excellent interpersonal skills and ability to collaborate across teams to achieve success.
• Proficiency in software lifecycle development processes.
• Self-driven and proactive approach to assignments.
• Excellent verbal and written communication skills.

Pay

The salary range for this role is $186,200 – $353,800 USD. The range is a good-faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including role, function, responsibilities, work experience, location, education/training, and key skills.

Benefits

Hired applicants may be eligible for benefits, including but not limited to:

• Medical, dental, and vision insurance.
• Life insurance, short-term disability, and long-term disability coverage.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program (tuition assistance).
• Parental leave.
• Paid time off and holidays.
• Annual short-term and/or long-term incentive compensation programs (eligibility dependent on role level and collective-bargaining agreements).

Specific benefits depend on the business unit and whether the position is covered by a collective-bargaining agreement.