DSP Supervisor (NS)

Overview Of Primary Responsibilities

Direct Support Professional Supervisors work as part of an interdisciplinary team providing services to adults with intellectual/developmental disabilities. They oversee and direct services that enrich the lives of individuals, ensuring compliance with state and OPWDD regulations as well as agency policies and procedures.

Duties and responsibilities

• Supervises and works alongside Direct Support Professionals in a residential setting which support individuals with varying diagnoses.
• Collaborates with Human Resources and DSP Administrators to promote staff recruitment, selection, hiring, retention, training and professional development.
• Tracks direct care staff’s training due dates to ensure compliance with no lapse.
• Completes staff performance agreements which are aligned with Core Competencies.
• Provides performance feedback and initiates progressive discipline as needed.
• Creates, reviews and ensures the implementation of service plans.
• Ensures that high-quality rehabilitative services and person-centered activities are being planned and conducted in accordance with service plans.
• Makes sure that individual’s circle of support meets all programming needs and solves any concerns that may arise.
• Maintains the program budget and ensures timely billing, staff payroll processing, and appropriate utilization of individual and agency funds.
• Ensures the safety of all individuals and team members.
• Ensures routine maintenance and cleaning of vehicles and physical plant are completed and follows through to resolution.
• Coordinates and leads program operations to achieve quality of care, and efficiency while maintaining regulatory standards.
• Reports and resolves incidents and compliance issues in a timely manner and ensures direct reports do the same.
• Maintains individual’s charts up-to-date and ensures documents are scanned and filed appropriately.
• Participates in the agency's on-call rotation and responds to individual and program emergencies as needed.
• Coordinates and ensures appropriate coverage of program staffing schedules.
• Utilizes technology to review and approve staff timesheets.
• Organizes, multitasks, and prioritizes duties and responsibilities in an efficient manner.
• Provides personalized interactions with individuals to ensure high quality services.
• Acts in a professional and visionary manner and communicates effectively with others; completes training programs; trains others as required and attends departmental, agency and relevant community meetings.
• Maintains a valid, unrestricted, insurable driver’s license.

Qualifications And Attributes

• Demonstrate all skills and attributes outlined in the NYS DSP Core Competencies.
• Complete all mandatory trainings within first 90 days and maintain recertification’s ongoing.
• Professionally and effectively communicate both in verbal and written forms.
• Understand regulations and document services in real-time utilizing electronic technology.
• Multi-task and prioritize job responsibilities.
• Respond timely and effectively to emergency and crisis situations.
• Be proactive to identify, report and resolve safety/medical concerns as they arise.
• Accurately count money and complete basic math and banking transactions.
• Complete training to become approved medication administration professional (AMAP) certified and accurately administer medications and maintain certification up-to-date without lapse.
• Participate in team meetings and service plan meetings as necessary.
• Ensure service plans are written in a timely, accurate manner following life plan meetings.
• Provide person-centered, culturally competent services, which may include celebration of holidays and attendance at religious services.
• Provide continuous care and maintain approved staffing ratios at all times, which may include weekends and holidays.
• Provide on-call coverage for primary site, as well as for a cluster of sites, as assigned.
• Lead and mentor a team of DSPs working in a residential setting.
• Maintain reliable transportation.
• Access reliable transportation.
• Perform various household cleaning tasks utilizing cleaning supplies.
• Occasional lifting of 25+ pounds, occasional pushing/pulling of 25+ pounds and occasional reaching and bending to perform necessary duties.
• Able to ascend and descend stairs.
• Able to participate in light to moderate physical activities.
• Able to utilize various electronic devices.
• Provide transportation utilizing vehicles ranging in size from sedans to large passenger vans.
• Exposure to pets may be required at certain sites.

EEO

An Equal Opportunity Employer, including disability and Veterans.