DSHS HCLA Community Nurse Field Manager

About the role

Residential Care Services (RCS) within the Home and Community Living Administration (HCLA) is seeking a Community Nurse Field Manager to oversee and supervise the work of the Adult Family Home (AFH) unit. This position ensures that residents in AFHs receive quality care that meets state and federal regulations.

Responsibilities

• Plan, lead, and organize the unit’s workload.
• Ensure complaint investigations and other department activities are conducted accurately and timely in accordance with state requirements.
• Achieve accurate and timely data collection and report writing by staff members.
• Evaluate and exercise clinical judgment regarding health care findings of long-term care facilities submitted by field staff.
• Recommend enforcement actions against long-term care facilities in state and federal programs.
• Develop a master calendar for complaint investigations and quality improvement activities.
• Serve as the subject matter expert for complaint investigations in the region.
• Assist and fill in for other Field Managers or the Regional Administrator as needed.
• Evaluate the performance of nurse staff's professional nursing skills and abilities.
• Represent the Department in administrative hearings.
• Conduct frequent observational field visits with staff to ensure consistency of implementation of procedures and state program regulations.
• Train and work with staff in the region to develop complaint investigation skills.
• Interview and recommend staff selection; support the State’s goals for a diverse workforce.
• Actively promote a healthy and positive working environment for staff.

Requirements

• Preferred Nursing professionals with a master’s degree in nursing and three years as a Registered Nurse in an administrative, supervisory, consultant, or teaching capacity.
• May consider Nursing Professionals with a bachelor’s degree in nursing and five years’ experience as an RN in an administrative, supervisory, consultant, or teaching capacity.
• May consider Nursing Professionals with an associate degree and seven years’ experience as an RN in administrative, supervisory, consultant, or teaching capacity.
• Demonstrated experience in supervision and management of professional staff.
• Demonstrated experience in working with the vulnerable adult population and demonstrated experience in the delivery and monitoring of social and health service programs.
• Valid Washington State license to practice as an RN.

Qualifications

• Ability to effectively lead and positively motivate a team.
• Ability to make critical decisions in high-stress situations based on the integration of information from multiple sources.
• Ability to communicate orally and in writing with management, peers, clients, and the public in a concise and non-threatening manner.
• Knowledge and experience working in long-term care settings.
• Experience with working with state and federal laws and regulations.
• Ability to make decisions timely without sacrificing quality, even under ambiguous circumstances or when data is limited.
• Ability to effectively communicate utilizing the principles of equity, diversity, and inclusion.
• Ability to demonstrate reliability and critical thinking skills to meet the demands of the workplace in areas including but not limited to ethics and integrity, analytical thinking, creative and innovative thinking, problem-solving, accountability, judgment, and decisiveness.
• Ability to work with a wide variety of individuals and groups in areas of conflicting management diplomacy, diversity, and negotiating and influencing.

Skills

• Effective leadership and team management skills.
• Highly developed decision-making abilities.
• Excellent oral and written communication skills.
• Strong knowledge of long-term care settings and regulatory requirements.
• Ability to handle sensitive and confidential information.
• Ability to work independently and as part of a team.

Benefits

This is a hybrid position with the opportunity to work remotely approximately 2-3 days a week. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Pay

The salary range for this position is $60,000 - $80,000 annually, depending on qualifications and experience.

Schedule

This is a full-time position with a flexible schedule, including the option to work remotely up to 2-3 days per week.