DSHS ESA Forms & Records Analyst 1

About the role

The Economic Services Administration (ESA), Customer Service Contact Center is seeking a Forms & Records Analyst 1 to join the Hub Imaging Unit (HIU) in Yakima, WA.

Responsibilities

• Receive, analyze, organize and prepare client forms and records, while adhering to policies and procedures
• Analyze forms and prepare batches for imaging, differentiating by household, document code, client ID, and date
• Analyze records management discoveries, developing and implementing plans for rectifying system deficiencies
• Aid in reviewing and updating record retention schedules and coordinating retrieval of information in response to requests from staff and management
• Image client documents, using the ILINX capture software along with Kodak Capture
• Aids in the development of records retention policies and procedures

Requirements

• Ten key experience
• Ability to type 40 words per minute
• Ability to work with a computer on a daily basis
• Accurate keyboard skills including proficiency in MS Office Applications: Word, Excel, and Outlook
• Ability to work in a high-volume environment with frequent movement between tasks

Qualifications

Professionals with an associate's degree in business administration, accounting or a related field, or a high school diploma and two years of experience in forms and/or records management are preferred. Equivalent education/experience is also acceptable.

Skills

None specifically listed in the job description.

Benefits

No specific benefits are mentioned in the job posting.

Pay

No specific pay information is provided in the job posting.

Schedule

No specific schedule information is provided in the job posting.

Additional Information

This is an in-office-only position. Applicants should complete an online application and include a cover letter, resume, and three professional references. For questions, please contact DSHS Recruiter at (360) 725-5810.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.