DSHS DDA Residential Services Coordinator

About the role

Residential Services Coordinators (RSC) directly support Supervisors and Fircrest Management by maintaining daily staffing levels to ensure smooth operations in staffing management. The role utilizes an advanced scheduling system (SILAS) to coordinate daily staffing of Direct Care Providers/Nurses and assists in other duties supporting a 24/7 care facility. Fircrest Residential Habilitation Center is located in Shoreline, WA, just north of Seattle, with excellent transit access, nearby major medical and educational facilities, a variety of eateries, on-campus Wi-Fi, and an onsite Fitness Center. The campus spans 88 acres with a park-like atmosphere.

Responsibilities

• Oversees staffing levels, monitors overall staffing patterns, makes staffing adjustment recommendations, and reviews staffing needs and concerns.
• Monitors staffing levels, provides analysis of overtime, accurately documents data, and provides recommendations to Directors and Management as necessary.
• Ensures compliance with Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/ID) and Skilled Nursing Facility standards, laws, regulations, policies, and Fircrest Procedures.
• Maintains accurate and updated information in the advanced scheduling (SILAS) database.
• Ensures work procedures and administrative policies are adhered to after hours, on weekends, and holidays.
• Ensures resident protection, serves as a mandated reporter, and acts as a first responder for campus emergencies.

Skills

• Organization and management of daily staffing levels
• Basic computer skills including Microsoft Word, Excel, and Outlook
• Effective interpersonal communication skills
• Excellent customer service skills
• Ability to be a valuable contributing team member with a voice that is appreciated and respected
• Desire to seek educational and promotional opportunities
• Particular attention to detail
• Ability to multitask in a high-demand environment
• Eagerness to develop new personal and technical skills

Requirements

• High school graduation or GED and three years of experience working with clients with developmental disabilities.
• OR three years of experience as an Attendant Counselor 3 equivalent or higher-level class.

Benefits

• Competitive benefits package
• On-the-job training
• Meaningful work with long-term career opportunities
• Convenient Shoreline, WA location with excellent transit access
• Proximity to major medical and educational facilities
• Variety of nearby eateries
• On-campus Wi-Fi access
• Onsite Fitness Center
• Complimentary ORCA card while employed
• Beautiful 88-acre park-like campus

Pay

• King County employees receive a 5% premium pay in addition to the advertised salary and are eligible for a free ORCA card for transportation.
• Positions performed on-site at least three days a week may be eligible for an additional 5% premium pay on top of the advertised salary.
• Evening and night shifts include a shift differential in addition to the standard compensation rate.

Schedule

• 24/7 care facility operation
• Evening and night shifts available
• On-site work required at least three days per week