Drybar Shops

About the role

Drybar Receptionists set the tone of a positive shop atmosphere by approaching the day as if hosting a party. You will organize and execute shop flow between clients and team members, serve as the subject-matter expert in the reservation system, handle client payments and stylist tips with the highest ethics, and maintain clear communication with shop management.

Responsibilities

• Promote a professional and brand-appropriate image.
• Organize and execute shop flow between clients and team members in a positive manner.
• Serve as subject matter expert in reservation system; ensure client information is recorded with accuracy and timeliness.
• Optimize and maximize appointments with reservation system and ensure timely communication to team.
• Maintain highest degree of ethics when handling client payments and Stylists tips/commissions.
• Balance cash drawer at opening, close and shift changes.
• Maintain clear communication with shop management about overall shop operations.
• Assist with the cleanliness of the shop; be proactive in ensuring the utmost care.
• Assist stylists with their needs to improve efficiency.

Requirements

• 1+ years in a fast-paced, customer service environment.
• Previous experience with point-of-sale systems strongly preferred.
• Previous salon/spa experience preferred; not required.
• High school Diploma required.
• Demonstrate strong communication skills, is a self-starter and excellent problem-solving skills.
• Ability to multi-task with ease.

Benefits

• Competitive hourly wages beginning at $17.50 per hour plus retail bonuses.
• $100 anniversary gift and referral bonuses.
• Up to $10 for every membership you sell.
• Medical, Dental & Vision Benefits for ALL employees.
• Access to Wellable and EAP.
• Complimentary access & discounts to Vidal Sassoon online membership program for continued education.
• Opportunities for promotion from within.
• Free blowouts for all employees.