Drybar Shops

About the role

We're looking for an energetic, friendly, and sales-driven Sales Associate / Customer Service Representative to be the welcoming face of Drybar. Your role will involve creating amazing blowouts and unforgettable experiences for our clients.

Responsibilities

• Welcome clients and create a warm, upbeat experience
• Manage appointments, check-ins, checkouts, and front desk operations
• Educate clients about Drybar memberships, services, and retail products
• Recommend products and services based on each client's needs
• Process transactions accurately using the point-of-sale system
• Maintain an organized, polished, and welcoming shop environment
• Solve client concerns calmly, professionally, and efficiently
• Support the team during busy shifts and special events

Requirements

• At least one year of experience in a fast-paced, customer-focused environment, such as retail, hospitality, sales, front desk, or salon services
• Previous point-of-sale system experience strongly preferred
• Salon or spa experience is a plus, but not required
• High school diploma or equivalent
• Strong communication, sales, and customer service skills
• The ability to multitask and stay organized in a busy environment
• Excellent problem-solving and troubleshooting abilities
• A positive, professional attitude—even under pressure
• A track record of providing above-and-beyond customer service
• The ability to stand and walk for the majority of a six- to eight-hour shift
• Confidence using technology and learning new systems
• A team-first mindset and willingness to jump in wherever needed

Qualifications

Free Drybar services
Bonuses for membership sales
Flexible scheduling
Discounts on all retail products
Clear career path with opportunities for professional growth
Ongoing training and development
A fun, fast-paced, team-focused environment

Skills

• Communication
• Sales
• Customer service
• Problem-solving
• Organizational skills
• Technology proficiency

Benefits

• Free Drybar services
• Bonuses for membership sales
• Flexible scheduling
• Discounts on all retail products
• Career path with opportunities for professional growth
• Ongoing training and development
• A fun, fast-paced, team-focused environment

Pay

Competitive hourly rate based on experience and qualifications

Schedule

Variable schedule to accommodate business needs