Drybar Shops

Drybar is seeking a passionate hair stylist educator/trainer who excels in delivering killer blowouts and fostering a positive learning environment.

Pay

• Starts at $17.00/hr
• Bonuses and additional commission based on shop performance
• Commissions on retail, braids, updos, extensions, and add-on services
• Paid blowout, braid, and updo training

Schedule

• Flexible schedules that are set

Responsibilities

• Support surrounding Drybar shops with auditions, training, product knowledge, retail supplies, shop compliance, morale, problem-solving, and task execution
• Manage service quality by upholding Drybar standards, conducting quality control checks, providing feedback to shop management, and reporting to senior leadership
• Facilitate consistent and effective training for all shop team members in line with Drybar standards
• Conduct and lead orientation training for new hires, covering blowout techniques, paperwork, onboarding, services, and client experience (3 days for new hires, 1-2 days for rehires)
• Identify ongoing training and developmental needs for stylists, recommend areas for improvement, and celebrate successes
• Provide in-person shop support, completing a minimum of 20 blowouts weekly to lead by example and boost client count
• Conduct stylist interviews and auditions to assess technical capabilities
• Train team members on new products, tools, and promotions
• Serve as a leadership team member, assisting in managing shift leads, stylists, and bartenders while ensuring understanding of company policies
• Ensure compliance with company procedures, federal/state/local regulations, health department, and cosmetology board standards
• Adhere to Drybar’s Timekeeping Policy, reporting all time worked for self and others accurately
• Monitor shop inventory, assist with stocking products, tools, and supplies, and support inventory management as directed
• Provide staff with weekly updates on styling services, product launches, and other relevant information
• Assist with administrative tasks as assigned
• Provide sales, training feedback, and education results to management to gauge training effectiveness
• Participate in leadership conference calls to address business needs around technical education and sales
• Deliver ongoing advanced education to ensure stylists meet the 45-minute blowout requirement
• Provide excellent customer service, responding to inquiries within 8 working hours
• Participate in meetings, trainings, and team-building events
• Follow and comply with company policies, procedures, and work rules
• Perform other duties as assigned

Requirements

• Preferred minimum of 1 year experience as a hairstylist or cosmetologist trainer/educator in a salon, barber shop, or spa (exceptions considered for highly motivated candidates)
• Current and valid state Cosmetology license
• Minimum 2+ years’ experience as a stylist
• High school diploma or GED
• Computer skills to learn new systems quickly, including proficiency in Word, Excel, and Outlook
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Strong organizational skills and ability to drive a positive, learning-focused culture
• Proven track record of stellar customer service
• Ability to pivot and multitask effectively in challenging situations

Preferred Qualifications

• Experience in multi-unit/multi-state retail operations and consumer products organizations
• Bilingual (Spanish)

General Information

• Must be able to use appropriate techniques to implement programmatic activities and complete mandated training
• Ability to adjust teaching techniques to inspire and motivate a diverse audience with varied learning styles
• Knowledge of methods to read, comprehend, interpret, communicate, and execute instructions fluently in English