Drybar Shops
Drybar · Pasadena, CA · Today
OTHR$20.04/hrFull-time
About the role
We are looking for a Shift Lead / Cosmetologist who has a current and valid cosmetology license for the state in which you are applying. You will supervise shop staff, lead the client experience, and ensure Drybar standards are upheld.
Responsibilities
- Perform shampoo, blow-dry, and hair styling & finishing services, completing a blowout in under 45 minutes.
- Supervise shop staff (Bartenders & Stylists) on assigned shifts.
- Lead client experience from check-in to check-out, ensuring Drybar standards are met.
- Assign clients to stylists, delegate tasks to bartenders and stylists, and manage meal periods and break schedules.
- Monitor shop inventory, check back bar and retail supplies, and place orders to maintain supply levels.
- Train new bartenders on using Booker and Drybar’s 10 core values.
- Ensure stylists complete blowouts in under 45 minutes.
- Implement problem-solving strategies and maintain awareness of team and client needs.
- Communicate effectively and demonstrate a commitment to exceptional customer service.
- Ensure compliance with all company procedures, policies, and federal, state, and local regulations.
- Adhere to Drybar’s timekeeping policy and supervisor policy addendum, reporting all time worked accurately and timely.
Qualifications
- Current and valid cosmetology license for the state of application (cosmetology students may apply but must have a valid license to work as a hairstylist).
- Strong shampoo, blow-dry, and hair styling & finishing skills.
- Ability to complete a blowout in under 45 minutes.
- Desire to provide exceptional service to both clients and staff.
- Strong communication skills and dedication to customer service.
Benefits
- Competitive hourly wages starting at $20.04 per hour.
- Tips, retail & productivity bonuses ($1.50 for every add-on performed, $3 extra per blowout after 20 blowouts, up to $10 for every membership sold).
- $100 anniversary gift and referral bonuses.
- Medical, dental, and vision benefits for all employees.
- Access to Wellable and Employee Assistance Program (EAP).
- Paid training on “Proper Anatomy of a Drybar Blowout.”
- Complimentary access & discounts to Vidal Sassoon online membership program for continued education.
- Opportunities for promotion from within.
- Free blowouts for all employees.