Drum Filler Coordinator

Key Responsibilities

• Respond to incoming customer calls regarding drum filler equipment, parts requests, and service inquiries.
• Provide professional and timely customer support while maintaining strong customer relationships.
• Research, source, and order parts based on customer requests and bills of material.
• Cook up shipping and receiving activities for equipment and parts orders.
• Prepare accurate invoices, billing documentation, and customer correspondence.
• Process billing information, accounts payable support, and GL-related documentation.
• Maintain accurate project files, records, and inventory data.
• Monitor inventory levels and assist with inventory tracking and reconciliation.
• Cook up equipment shipments and work with freight carriers to meet customer delivery schedules.
• Prepare customer quotes for parts and equipment orders.
• Cook up with internal departments to ensure smooth order fulfillment and project execution.
• Follow company procedures, safety policies, and quality standards.
• Complete additional duties and special projects as assigned by management.

Qualifications

• A high school diploma or GED.
• Strong computer and administrative skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks effectively.
• Strong organizational skills and attention to detail.
• A valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.

What We Offer

• Competitive compensation and benefits package, including:
• Health Insurance: Highmark
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company-paid STD & LTD Disability Insurance
• Employee Assistance Program
• Basic & Voluntary Life AD&D
• 401(k) Retirement Plan: 4% employer match
• Paid Time Off (PTO)
• Company-provided PPE
• Employee discounts on products and services
• Networking and professional development opportunities

Additional Information

• This job description is not intended to cover all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice.
• Proof of authorization to work lawfully in the United States is required.
• Kanawha Scales & Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.