Drug Treatment Court Case Manager

Job Responsibilities

• Collaborate closely with the Treatment Court Team.
• Affiliate with the Drug Treatment Court at local, state and national meetings and trainings.
• Afford assistance in developing, maintaining and revising the program policy and procedure manuals.
• Coordinate treatment provider referrals and monitor provider standards and accountability.
• Network with and maintain positive relationships with community resource providers.
• Develop the weekly court calendar and attend pre-hearing staffing and court hearings.
• Made recommendations and assist Court in determining Phase levels, sanctions, and incentives.
• Assist with the Lead Case Manager and Program Director of Post Conviction Services with reporting and evaluation to fulfill the requirements of the funding source.
• Afford maintenance of quality assurance of all written and electronic files and court communication.
• Ensure timeliness and completeness of all data entry.
• Ensure that the Treatment Court supervision model and its core elements are followed.
• Ensure protection of client confidentiality and compliance with all HIPAA policies.
• Ensure the integrity of all alcohol and drug testing procedures; conducting drug and alcohol screens as needed, including weekend testing as scheduled on Saturdays, from 7am to 11am.
• Afford assistance with drug testing in the Waukesha Court Service Program.
• Attend the Waukesha County Victim Impact Panel at least one time per year when requested.

Job Qualifications

• Required Qualifications: Bachelor’s degree in criminal justice or related field. One year of case management experience preferred.
• Program specific knowledge: Working knowledge – Has a good working knowledge of the criminal justice system and experience in working with people struggling with addiction.
• Knowledge, Skills and Abilities: Communication – ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. Technological Aptitude – Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems (ex. Microsoft 365). Managing Priorities/Deadlines – Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills – Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Adaptability – Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork – Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. Motivation – Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism – Ability to conduct oneself with a high level of integrity, ethics and boundaries. Multicultural Sensitivity – The role involves working in the community and interacting directly with diverse populations, including clients, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings.

Other Job Information (if applicable)

• PHYSICAL DEMANDS: The position requires a person to be able to sit for multiple hours at a time. Position requires attendance at Court on a weekly basis.
• WORK ENVIRONMENT: The position serves adults enrolled in the WCS programs. Travel is required. A flexible work schedule is required to meet needs of the individuals served, including some evening and early morning hours.

Job Qualifications

• Required Qualifications: Bachelor’s degree in criminal justice or related field. One year of case management experience preferred.
• Program specific knowledge: Working knowledge – Has a good working knowledge of the criminal justice system and experience in working with people struggling with addiction.
• Knowledge, Skills and Abilities: Communication – ability to provide information effectively with a diverse population - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. Technological Aptitude – Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems (ex. Microsoft 365). Managing Priorities/Deadlines – Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills – Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Adaptability – Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork – Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. Motivation – Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism – Ability to conduct oneself with a high level of integrity, ethics and boundaries. Multicultural Sensitivity – The role involves working in the community and interacting directly with diverse populations, including clients, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings.