Drug Test Technician

Benefits

• Fully trained in-house
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Responsibilities

• Greet and assist clients with professionalism and care, ensuring a high level of customer service.
• Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries.
• Perform certified specimen collections, including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols.
• Accurately complete client documentation, chain of custody forms, and maintain organized business files.
• Collect payments from clients and process transactions appropriately.
• Report test results using client-approved protocols.
• Contribute positively to team culture and overall company success.
• Maintain a clean and professional office, reception, and testing environment.
• Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication.
• Maintain testing supplies, forms, and equipment.
• Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication.
• Monitor and maintain testing supplies, forms, and equipment.
• Maintain a clean and professional office, reception, and testing environment.
• Contribute positively to team culture and overall company success.

Requirements

• Significant Preference Will Be Given To The Following Spanish-English Bilingual applicants due to client base
• DOT certified applicants or those with previous urgent care/medical experience
• Able and willing to conduct mobile and after-hours testing at our office and at client locations
• An Ideal Candidate Is A fast learner with a strong sense of urgency and efficiency
• Has enthusiasm for helping others and passion for customer service
• Is understanding and empathetic towards individual circumstances
• Has extremely strong communication skills and a team-oriented mindset
• Able to complete the required training certifications within 2 weeks of hiring

Qualifications

• DOT certified applicants or those with previous urgent care/medical experience
• Able and willing to conduct mobile and after-hours testing at our office and at client locations
• An Ideal Candidate Is A fast learner with a strong sense of urgency and efficiency
• Has enthusiasm for helping others and passion for customer service
• Is understanding and empathetic towards individual circumstances
• Has extremely strong communication skills and a team-oriented mindset
• Able to complete the required training certifications within 2 weeks of hiring

Skills

• Fast learner
• Strong sense of urgency and efficiency
• Passion for customer service
• Understanding and empathy towards individual circumstances
• Strong communication skills
• Team-oriented mindset

Benefits

• Opportunity for advancement
• Training & development

Pay

$17.00 - $20.00 per hour

Schedule

This part-time position is ideal for individuals needing weekday flexibility within the following hours: Monday-Thursday 900AM - 2:00PM and 3:30PM - 5:00PM Fridays 9:00AM - 1:00PM and 3:30PM - 5:00PM Please note that in addition to the above, we now require Candidates to be able to travel due to client requirements mandating drug tests to be done at the site. This may be in New Jersey, but may also be in parts of New York City. Candidates should be able to reliably travel to, and from our lab as well as to clients. Some such on sites may occur after hours, particularly post-accident tests, which require rapid response. These on sites have a different pay rate from regular in-office hours.