Drug Screen Collector

Benefits

• No nights or weekends
• Fun and professional work environment
• Fully trained in-house
• Paid holidays
• Insurance benefits

Position Summary

The Drug Screen Collector position at Fastest Labs of Central & South Austin is ideal for someone with strong energy, a positive attitude, and the ability to multitask in a fast-paced environment. We provide full certification and training, and we offer opportunities for advancement within our rapidly expanding company.

Schedule / Expected Work Hours

Part Time (up to 20 hours per week)
Monday–Friday, 9:00 AM–5:00 PM (No nights or weekends)

What You’ll Do

• Greet and assist clients with professionalism and care, ensuring a high level of customer service.
• Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries.
• Perform certified specimen collections, including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols.
• Conduct instant/rapid screening for urine and saliva specimens when required.
• Accurately complete client documentation, chain of custody forms, and maintain organized business files.
• Collect payments from clients and process transactions appropriately.
• Report test results using client-approved protocols.
• Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication.
• Monitor and maintain testing supplies, forms, and equipment.
• Maintain a clean and professional office, reception, and testing environment.
• Contribute positively to team culture and overall company success.

Qualifications

• Strong communication skills: able to speak and hear clearly on the phone, read and write in English effectively, and compile call results.
• Basic computer proficiency and comfort with office tasks.
• Physical ability to lift up to 35 pounds and perform duties requiring bending, kneeling, reaching, and standing for extended periods.
• Comfort working with biological specimens and cleaning supplies.

Why Join Fastest Labs?

This role offers stability, growth potential, and a chance to make a difference in people’s lives while working in a supportive and team-driven environment. If you have the drive to succeed, we will provide the training, tools, and opportunities to help you thrive.

Compensation

$17.00 - $20.00 per hour