Drug and Alcohol Assistant

About the Role

The Drug and Alcohol Assistant provides administrative and operational support to the RTA’s Drug and Alcohol Program. This position assists the Drug and Alcohol Program Administrator with document management, log verification and maintenance, scheduling, and audit preparation to ensure compliance with U.S. Department of Transportation (DOT) and Federal Transit Administration (FTA) regulations. The role also provides administrative support to the Safety Department, including file management, data entry, maintenance of logs and databases, preparation of routine reports, and other duties as assigned. The position requires strict confidentiality, accuracy, and timeliness, and supports departmental operations through flexible scheduling and coordination. Due to the safety-sensitive functions of the Department, responsibilities occasionally require work outside of normal business hours, including nights and weekends.

Responsibilities

• Maintain accurate, complete, and confidential Drug and Alcohol Program records in accordance with DOT and FTA requirements.
• Assist the Drug and Alcohol Program Administrator with daily administrative tasks, including calendar management, correspondence, tracking deadlines, and follow-up on required documentation.
• Perform data entry, record updates, and routine verification of logs and reports to support compliance monitoring and reporting.
• Track pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing documentation to ensure required steps are completed.
• Assist with scheduling and coordination of testing, training, meetings, and program-related activities.
• Prepare reports, briefs, correspondence, and other documentation for internal reviews, external audits, inspections, and regulatory requests.
• Support audit readiness by organizing files, validating record completeness, and assisting with corrective action documentation.
• Provide secondary support for drug and alcohol testing collections, safety-related training, compliance activities, and other Department processes, including occasional evening, overnight, or weekend assignments.
• Assist with preparation, delivery, and distribution of training materials and communications related to safety and compliance matters.
• Coordinate office operations, including document scanning, filing, and supply management.
• Support collaboration and program delivery within the Safety and Drug and Alcohol Departments by assisting team members with administrative tasks.
• Support the Department’s accounting and budgeting processes in accordance with agency policies.
• Maintain professionalism and confidentiality when handling sensitive employee and compliance information.
• Follow all company policies, Drug and Alcohol Program requirements, and applicable federal regulations.
• Fulfill other duties as assigned by the Chief Safety, Security & Emergency Management Officer and/or the Drug and Alcohol Program Administrator.

Requirements

• Associate’s degree in business, human resources, public administration, or a combination of education and experience (4 years’ verifiable experience and high school diploma or equivalent).
• 1 to 3 years’ verifiable work experience in administrative support, business administration, public administration, safety, compliance, or a related area.
• Valid Louisiana Driver’s License or the ability to use an alternative form of transportation when needed to perform job-related duties.
• Ability to travel between RTA locations within the New Orleans area as needed.
• Must be able to remain stationary 50% of the time and constantly operate a computer and other office productivity machinery.
• Ability to position self to maintain files in cabinets.

Preferred Qualifications

• 2 to 3 years of administrative, safety, regulatory, or compliance-related experience and/or experience working in a regulated, transportation, safety, healthcare, government, or compliance-focused environment.
• Bachelor’s degree in business administration, public administration, safety, or a related field.

Pay

$43,070 - $51,480 annually

Schedule

Full-time. Occasional work outside of normal business hours, including nights and weekends, may be required.

Work Environment

Normal office environment. This position is designated as a Safety-Sensitive, Non-U.S. Department of Transportation (Non-DOT) position under the RTA Drug and Alcohol-Free Workplace Policy. Employees in this position are subject to testing under RTA’s Non-DOT testing authority and must comply with all applicable policies and procedures.