Driving Examiner

Location: Gering, NE

Hiring Rate: $19.721

About the role

Responsible for administering driver licensing examinations and determining applicant eligibility for driver's licenses, permits, and identification cards. Verifies identity, citizenship, residency, and other required documentation; conducts automobile, motorcycle, and commercial driver license (CDL) testing; evaluates driving performance and compliance with state and federal requirements; processes licensing transactions; provides customer service and information to the public; maintains accurate records; and assists with office operations, fraud detection, and regulatory compliance.

Responsibilities

• Conduct driver license examinations, including automobile, motorcycle, and CDL knowledge, skills, and road tests; evaluate applicant performance and determine eligibility.
• Verify identity, citizenship, residency, and immigration documents; review records and utilize fraud detection tools to ensure authenticity and compliance with federal and state requirements.
• Process driver licenses, permits, and identification cards; enter and maintain records in motor vehicle databases; ensure accuracy and confidentiality of information.
• Provide customer service by explaining licensing requirements, testing procedures, driving privileges, restrictions, appeals processes, and agency policies to applicants and the public.
• Perform office operations including cash handling, inventory control, equipment troubleshooting, opening/closing procedures, facility readiness, and coordination with support staff and vendors.
• Other duties as assigned and within the scope of the classification.

Requirements

• Experience working with the public in a customer service capacity or working with motor vehicle laws.
• Valid driver's license and maintenance of an acceptable driving record.
• Successful completion of agency-provided training, including Driver License Examiner certification, fraud detection training, and defensive driving coursework.
• Ability to maintain confidentiality of sensitive information.
• Ability to work both independently and collaboratively in a team environment.
• Occasional travel between testing locations may be required.
• Regular and reliable attendance required.
• Ability to lift and transport equipment weighing up to 50 pounds and work outdoors in various weather conditions.

Preferred Qualifications

• Experience providing customer service in a public-facing environment.
• Experience handling cash transactions and maintaining accurate records.
• Familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements.
• Experience reviewing documents for accuracy and completeness.
• Proficiency with computer systems and data entry.
• Experience working in a fast-paced office environment.
• Bilingual communication skills.
• Demonstrated ability to remain calm and professional when interacting with diverse customers in challenging situations.
• Clean driving record and experience operating a variety of motor vehicles.

Skills

• Basic knowledge of customer service principles and practices.
• Familiarity with computer systems and office software.
• Strong customer service and verbal and written communication skills.
• Ability to communicate professionally with the public.
• Ability to work independently and as part of a team.
• Ability to conduct road tests safely and objectively.

Benefits

• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer-paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Training and development based on career aspirations