Driver Supervisor - DOT

Job Requirements

The Driver Supervisor DOT will directly manage the daily delivery process in accordance with company policies and procedures to ensure the timely and efficient delivery of products to Ben E. Keith customers. The Driver Supervisor DOT reports to the Transportation Manager.

Primary Accountability

• Collaborate with peer supervisors to manage daily routes and activities of transportation personnel
• Enforce transportation policies and procedures to maintain equipment performance and ensure compliance of BEK safety and transportation guidelines
• Manage delivery operations to ensure complete customer satisfaction with internal and external customers
• Perform daily administrative tasks to ensure the timely reporting of work activities, personnel time, expenditures and verify the efficient shipping and delivery of products
• Train new employees and guide current employees regarding routes, product delivery, completion of paperwork, and compliance with all safety requirements; and perform employee evaluations or disciplinary actions as needed
• Perform timely investigation and reporting of all accidents, injuries and incidents to appropriate personnel
• Represent Ben E. Keith Company with professionalism, a positive attitude and professional dress code

Job Qualifications

• Knowledge of customer service principles; including needs assessment and meeting quality standards for services
• Ability to understand and enforce regulatory guidelines and to prioritize multiple projects, assignments and tasks
• Ability to use Microsoft Office, including Word, Excel and PowerPoint to write reports, correspondence and communications and effectively present information to employees in a written or verbal format is preferred
• Manage employee turn-over by maintaining or improving employee morale, and identifying and correcting obstacles
• 3 – 5 years of related experience; including at least one year of management experience is required
• Knowledge of DOT guidelines and related regulatory guidelines required
• Valid Arkansas Class A CDL required; with no more than one moving violation in the past 3 years
• Commitment to Ben E. Keith company principles and standards
• High school diploma or GED
• Driver safety is important to Ben E. Keith. We use dash cameras which leverage artificial intelligence to recognize safe driving, capture safety events and improve driver safety performance.