Driver Supervisor

Overview

The Driver Supervisor is responsible for overseeing a specific group of drivers and monitoring performance and dispatch. This role involves managing the day-to-day functions of the Driver workforce and ensuring pool compliance, effective employee/labor relations, driver retention, and safety performance. Leadership role eligible for annual 10% bonus.

Responsibilities

• Daily interaction with the driver workforce
• Interviews, selects, trains, and manages the driver workforce
• Ensures all personnel have been trained and/or retrained according to operational procedures
• Follows up with new drivers at regular scheduled intervals on their performance
• Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel
• Ensures drivers are reporting to work on time and in complete uniform ready to work
• Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback
• Investigates and acts on feedback regarding drivers and safe operational practices
• Responsible for planning of future books offs and run change assignment
• Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations
• Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance
• Make sure drivers are properly credentialed to operate a commercial motor vehicle
• Work closely with HR to address all levels personnel matters
• Work with drivers to ensure good labor relations are maintained
• Ensure the following of the CBA to ensure proper handling of grievance process
• Review electronic DOT logs and/or paper DOT logs
• Monitors on-time performance on a real-time basis
• Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails

Qualifications

• Bachelor's degree preferred
• 1+ year in operations experience
• Excellent leadership, communication, and interpersonal skills
• Ability to analyze data, generate reports, and make data-driven decisions
• Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
• Safety and Workers Compensation, Labor relations, and CBA experience preferred
• Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc.

Benefits

• Comprehensive Wellness Coverage - Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care)
• 401(k) Matching – 401(k) plan with up to 4% company matching contributions
• Flexible Time Off - Take time off when you need it, as you need it, subject to business needs and manager approval
• Paid Parental Leave - 8 weeks of fully paid leave to support new parents and growing families
• Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary
• Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services
• Tuition Support - Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service
• 24/7 Employee Assistance Program - Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year
• Free Travel Perks – Complimentary travel on FlixBus and Greyhound for you and eligible dependents

Pay

USD $48,200.00 - USD $68,700.00 /Yr.