Driver (Substance Abuse Treatment)
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery, and eating disorder treatment modalities. We offer comprehensive behavioral healthcare—psychiatry, addiction recovery, mental disorder treatment, and more—that allows clients at all stages of recovery or rehabilitation to reclaim health and well-being.
About the role
Pyramid Healthcare is seeking a dependable, compassionate, and safety-focused Driver to join our team in Winston-Salem, NC. In this role, you'll provide safe and reliable transportation for individuals receiving behavioral health and substance use treatment services, helping ensure they arrive at appointments, program activities, and other essential destinations. This position is ideal for someone who values professionalism, customer service, and making a positive impact in the lives of others.
Responsibilities
- Safely transport clients to and from treatment programs, medical appointments, community outings, and other designated locations.
- Maintain a professional, supportive, and respectful presence during all client interactions.
- Assist clients with transportation needs while maintaining appropriate professional boundaries and confidentiality.
- Complete pre- and post-trip vehicle inspections and promptly report maintenance or safety concerns.
- Maintain accurate transportation logs and required documentation.
- Follow established transportation schedules while adapting to changing client needs and priorities.
- Respond calmly and appropriately to unexpected situations while ensuring client and staff safety.
- Assist with light housekeeping or facility support duties during downtime as needed.
- Operate vehicles in compliance with company policies and all traffic laws.
- Lift and transport items weighing up to 50 pounds when necessary.
- Perform other duties as assigned.
Requirements
- Valid driver's license with a clean and safe driving record.
- Ability to pass a motor vehicle record (MVR) review.
- Reliable transportation to and from work.
- Ability to work a flexible schedule, including weekends.
Qualifications
- Preferred: High School Diploma or GED.
- Preferred: Previous experience in transportation, healthcare, behavioral health, or human services.
- Preferred: CPR/First Aid certification (or willingness to obtain if required).
Skills
- Excellent customer service and interpersonal communication skills.
- Compassionate, professional, and dependable demeanor.
- Ability to maintain confidentiality in accordance with HIPAA and company policies.
- Strong organizational and time management skills.
- Sound judgment and the ability to remain calm in stressful or unexpected situations.
- Ability to work independently while collaborating effectively with the treatment team.
- Commitment to providing safe, reliable transportation and exceptional service to clients.
- Respect for individuals from diverse backgrounds and recovery experiences.
Benefits
For Full-Time Positions:
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- And More!
Pay
$15–$16 per hour
Schedule
Full-Time | Days Vary | Weekends Required
Values
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values:
- INTEGRITY: Striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.
- DEDICATION: Demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.
- COLLABORATION: A steadfast, team-focused approach; working together to achieve excellence.
- PASSION: Genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.