Driver's License Field Examiner 2026-01685
State of Wyoming · Jackson, WY · 2 wk ago
ManagementFull-time
About the role
The Wyoming Department of Transportation is seeking a Driver License Field Examiner to join our teams in Jackson and Thayne, Wyoming. This is a public-facing, customer service-focused role where you'll assist individuals by issuing ID cards, driver licenses, and commercial driver licenses, as well as administering written and road tests in both office locations. You'll play a key role in helping customers navigate the licensing process while ensuring public safety.
Responsibilities
- Provides service to and interacts with the general public in professional and courteous manner, even during stressful and difficult situations;
- Answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, driver education, insurance requirements and organ donation;
- Receives, reviews and issues all types of licenses, permit, identification card, disabled placards and concealed firearms permit applications, revisions, and renewals;
- Determines applicants’ eligibility for licensing by making inquiries and properly interpreting responses received through the state and national computer information systems;
- Screens applicant's physical, mental and visual abilities to safely operate motor vehicles per state and federal law;
- Administers computer-assisted written and vision tests, or other tests to applicants;
- Schedules applicants for driving skills tests;
- Administers driving skills test examinations;
- Performs vehicle inspections prior to driving skills testing;
- Advise[s] applicants of suspensions, cancellations and revocations, and advises how to reinstate their driving privileges;
- Accurately enters, processes, tracks, and reviews driver license and permit, identification card, disabled placard and concealed firearms permit data into appropriate computer applications, databases, and systems;
- Operates signature and photo capture devices;
- Collections appropriate fees for services and prepares receipts;
- Ensures and accepts accountability per state policy that monies received balance with receipts issued.
Requirements
- Knowledge of Driver Services operations manual, rules and regulations;
- Knowledge of pertinent federal policies and procedures, as well as state statutes;
- Knowledge of the Driver License Information System;
- Knowledge of detecting fraudulent documents.
Qualifications
- Education: Associate's Degree (typically in Business)
- Experience: 0-2 years of progressive work experience (typically in business) OR 2-4 years of progressive work experience (typically in Business)
- Certificates, Licenses, Registrations: None
- Necessary Special Requirements: Physical Working Conditions - Travel is required to various WYDOT locations.
Benefits
- $2,000 Hiring Bonus (eligibility details in Notes Section)
- Comprehensive health, dental, and vision insurance
- Paid vacation, sick leave, FMLA, and holidays
- Retail - Pension and 457B plans that help you build a secure future
- Meaningful work that makes a difference for Wyoming communities
- MUCH MORE!
Pay
Salary range: $30.00 - $35.00 per hour
Schedule
Full-time, day shift