DRIVER'S LICENSE EXAMINER - 06292026-78895

Qualifications

• Complete a background clearance application which includes releasing all records involving any criminal history and completing a fingerprint-based and name-based criminal history records check
• Never have been convicted or found not guilty by reason of insanity in a civilian or military jurisdiction of any Permanent disqualifying criminal offense listed in section 1572.103(a) of the Code of Federal Regulations (CFR) - Title 49 (disqualifying offenses)
• Never have been convicted or found not guilty by reason of insanity in a civilian or military jurisdiction within the 7 years preceding the date of application of any Interim disqualifying criminal offense listed in section 1572.103(b) of the Code of Federal Regulations (CFR) - Title 49 (disqualifying offenses)
• Not have been released from incarceration within the 5 years preceding the date of application for any Interim disqualifying criminal offense listed in section 1572.103(b) of the Code of Federal Regulations (CFR) - Title 49 (disqualifying offenses)
• Not be under want or warrant for a felony listed in section 1572.103(a) or section 1572.103(b) of the Code of Federal Regulations (CFR) - Title 49 (disqualifying offenses)
• Possess a valid motor vehicle operator's license or be able to obtain one prior to appointment.

Responsibilities

• Explains state laws, licensing requirements, and rules and regulations of the Department of Safety and Homeland Security regarding driver's license policies and procedures to the public
• Collects appropriate fees and identifying documents (e.g., social security card, proof of residence, current driver's license, USDOT medical card); verifies their legitimacy
• Counts and records registers' cash-on-hand at beginning and end of work shifts, prints daily receipt report from registers, and identifies discrepancies between receipt report and cash on hand
• Calculates daily office revenue by aggregating all register revenues for the office; reconciles daily office revenue by comparing daily report to INFOPAC report
• Prepares bank deposits and take deposits to banks
• Instructs applicants on the completion of forms and test taking procedures; administers vision screenings, written tests, and road skills tests to applicants applying for Tennessee driver's licenses in accordance with state of Tennessee guidelines; photographs applicant using digitized camera
• Advises applicants' of results, explains steps required for retaking appropriate tests if applicant does not meet passing standards, and records into computer database
• Inspects motor vehicle functioning, including, but not limited to lights, brakes, turn signals, to determine if the vehicle is safe to operate
• Determines adherence to road safety rules, regulations, and laws by observing applicants' abilities to maneuver vehicle and to follow pertinent traffic signs, lights, and right of ways
• Updates operational records or licensing information and enters biographical data into the License Information System for Tennessee (LIST); compares applicants' personal information in database with data on written application to ensure accuracy
• Reviews applicant's information with applicant to ensure all information is correct
• May handle complex projects, address customer inquiries, process immigration cases and accommodations for applicants who need special assistance
• May also assist with audits, reports, ordering equipment or supplies

Competencies (KSA's)

• Customer Focus
• Being Resilient
• Instills Trust
• Interpersonal Savvy

Knowledge

• Clerical
• Customer and Personal Service
• English Language
• Public Safety and Security
• Transportation

Skills

• Active Learning and Listening
• Critical Thinking
• Instructing
• Service Orientation
• Speaking

Abilities

• Deductive Reasoning
• Written Comprehension
• Speech Recognition
• Mathematical Reasoning
• Reaction Time

Tools & Equipment

• Computerized Cashier System
• Standard Office Equipment
• Digital Camera
• Motor Vehicles
• Computer Testing System

TN Driver Standards

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.