Driver, Non-CDL (WO)- Interviews on 8/20 in Phoenix!

About the Role

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as part of a pre-defined route. Responsibilities include reviewing orders prior to delivery to verify accuracy, loading and unloading goods, and driving Encore-owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. The role requires obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). This position reports to the Warehouse Operations Manager.

Responsibilities

• Driving, Delivery, and Pick-up:
  • Drive Encore-owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs.
  • Maintain set routes and schedules as directed by supervisor to meet customer expectations.
  • Load and unload vehicles.
  • Review orders for accuracy during both delivery and pickup to ensure all items are accounted for.
  • Ensure contents are properly secured inside the truck to prevent breakage or damage to gear.
  • Obey all applicable traffic laws and drive according to weather/road conditions.
  • Complete manual and/or electronic log books based on assigned region.
• Customer Service:
  • Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers.
  • Maintain positive relationships with all clients through effective communication and interaction.
  • Ensure consistent communication with Dispatcher as needed.
• Equipment Handling:
  • Assist hotel and warehouse teams with pulling, receiving, and transportation of equipment.
  • Participate in the annual physical inventory process.
  • Perform quality control and equipment staging in the warehouse as directed.
  • Ensure all equipment is picked up and/or delivered on site (drivers are not allowed to leave trucks unattended).
• Vehicle Maintenance:
  • Work with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments.
  • Maintain the overall appearance of vehicles and ensure they are kept clean and free of debris.
  • Perform daily inspections on vehicles prior to routes and complete Driver Vehicle Inspection logs before each trip.
  • Maintain and replenish all vehicle fluids as needed (e.g., wiper fluid, DEF).
  • Identify mechanical maintenance needs as they occur.
  • Report any vehicle damages or traffic violations to the immediate supervisor in a timely manner.

Requirements

• High School Diploma or GED.
• Valid Driver’s License with a minimum of 2 years of driving experience.
• Clean driving record.
• Ability to drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs.
• Basic computer skills.
• Exceptional customer service skills.
• General knowledge of vehicle inspection and maintenance.
• General understanding of proper load securement.
• Proficient in using GPS and other routing systems.
• Ability to drive or sit for long hours at a time.
• Good communication skills with internal and external customers.
• High degree of teamwork with customers, peers, and managers.
• Competency in smartphone use.
• Ability to serve as a brand advocate and ambassador in every interaction.
• Ability to maneuver vehicles in heavy city traffic conditions.

Competencies

• Ownership
• Hospitality
• Professionalism
• Responsiveness
• Safety Conscience
• Ensures Accountability
• Instills Trust
• Communicates Effectively
• Action Oriented

Physical Requirements

• Time Spent:
  • Sitting: 6-8 hours per day
  • Standing: 2-3 hours per day
  • Walking: 0-1 hour per day
  • Stooping: 0-1 hour per day
  • Crawling: 0-1 hour per day
  • Kneeling: 0-1 hour per day
  • Bending: 0-1 hour per day
  • Reaching (above your head): 0-1 hour per day
  • Climbing: 0-1 hour per day
  • Grasping: 0-1 hour per day
• Lifting Requirements:
  • 0 - 15 lbs: Frequently
  • 16 - 50 lbs: Frequently
  • 51 - 100 lbs: Never
  • Over 100 lbs: Never
• Carrying Requirements:
  • 0 - 15 lbs: Frequently
  • 16 - 50 lbs: Occasionally
  • 51 - 100 lbs: Never
  • Over 100 lbs: Never
• Auditory/Visual Requirements:
  • Close Vision: Continuously
  • Distance Vision: Frequently
  • Color Vision: Continuously
  • Peripheral Vision: Occasionally
  • Depth Perception: Occasionally
  • Hearing: Continuously
• Pushing/Pulling Requirements:
  • 0 - 15 lbs: Occasionally
  • 16 - 50 lbs: Occasionally
  • 51 - 100 lbs: Never
  • Over 100 lbs: Never

Team members must meet the physical demands listed above to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work is generally performed in a hotel, warehouse, or vehicle on the road. Team members will frequently visit other Encore locations and non-Encore venues for meetings and/or deliveries. Working times may include days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore.

When in the warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status.

Pay

Hourly pay range: $15.64 - $20.33. The compensation offered for this role is determined based on qualifications outlined in the job posting for the specified location. Final compensation is based on factors including location, travel, relevant work experience, or particular skills and expertise. Some positions may be eligible for other compensation such as potential overtime, bonuses, or incentives.

Benefits

Encore is committed to providing comprehensive benefits options for employees and their families. Benefits may include health, dental, and vision coverage, among others.

Encore prides itself on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.