Driver Coordinator (ICO)

General Description Of Position

As Driver Coordinator (ICO), you’ll coordinate daily fleet operations, ensure safety compliance, and manage routes to best serve our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build and maintain contracted drivers’ relationships by providing support, ensuring safety and regulatory compliance, and managing hours of service, capacity, delivery timeliness, shipment tracking, settlements, and operational issues.
• Manage port appointments and monitor contracted drivers’ pickup/delivery schedules using satellite tracking and software to ensure timely equipment handling and on-time customer service.
• Collaborate with other departments to ensure contractors are properly utilizing the company’s ELD and integration system.
• Communicate with contracted drivers to deduct daily chassis, demurrage, and per diem costs, and accurately complete settlements with all required paperwork for customer invoicing and payment.
• Optimize assignments to boost terminal profitability and manage daily yard checks to track equipment and minimize company costs.
• Utilize EOS knowledge and training to enhance your skills and productivity while continually promoting the company’s core values.
• Perform other assigned duties as needed, while taking initiative, prioritizing tasks, learning quickly, and owning projects in a fast-paced, team-oriented environment.

TO BE SUCCESSFUL, YOU SHOULD HAVE

• Over 2 years of intermodal transportation experience and experience working with contracted drivers are preferred but not required.
• Proficient in Microsoft Excel, Word, and PowerPoint, with strong communication, critical thinking, and organizational skills.

BENEFITS

• Paid Time Off and Holidays
• Medical, Dental, and Vision Insurance
• Health Reimbursement Arrangement (HRA)
• Life Insurance
• Employee Assistance Program
• 401k
• Tuition Reimbursement
• Career Growth Opportunities