Driver

About the role

The Driver is responsible for the transportation of patients throughout the duration of their treatment, from initial pickup point until the time of discharge. This may include individual or group trips to central locations for outings such as appointments and meetings. This role requires a flexible schedule, as our facility accepts patients 24 hours per day, 365 days per year.

Responsibilities

• Operate company vehicles in a safe and efficient manner.
• Pick-up and drop-off patients at airports or other locations, up to 10 hours round-trip.
• Navigate to various locations in all weather conditions and reroute through unexpected circumstances as needed.
• Transport patients during treatment to different locations based on program participation, clinical requirements, or medical necessity.
• Maintain vehicle cleanliness, accurate inspections, and patient transportation logs on a daily basis.
• Exhibit a positive and professional demeanor when greeting and interacting with patients.
• Practice de-escalation tactics as needed.
• Ensure safety regulations are met and the vehicle is equipped with the required safety kit.
• Communicate with cross-functional teams regarding updates on patient status.
• Complete regular trainings and assessments as assigned.
• Maintain courteous and professional behavior and appearance.
• Perform other duties as assigned.

Requirements

• Valid state-issued driver’s license required.
• Clean driving record for at least the past 3 years, with no DUI’s or reckless driving charges in the past 7 years.
• High School Diploma or GED required.
• 1-3 years of driving experience preferred.
• Must be at least 25 years of age.
• Must have CPR/First Aid certification or be willing to get certified.
• Must be able to operate a smartphone to send mobile email updates.
• Must be insurable on company vehicle liability insurance.
• Ability to read and interpret written information.
• Outstanding communication and customer service skills.
• Ability to work with minimal supervision while maintaining high energy.
• Flexibility with schedule, including availability to work on-call, nights, and weekends.
• Must pass a pre-employment drug screen and criminal background check.

Physical Demands

• Regularly required to sit for long periods (5+ consecutive hours).
• Must regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.
• Frequently required to stand, walk, reach, climb, balance, stoop, kneel, and/or crouch.

Work Environment

• Travel required.
• Work environment is climate controlled with regular exposure to outside weather conditions.