Driver

About the role

Woodland Recovery Center provides evidence-based, multi-level care for individuals with substance use and co-occurring mental health disorders. Our mission is to support our patients as they achieve their recovery and wellness goals through our inpatient and outpatient treatment programs. The Driver is responsible for the safe transportation of our patients throughout the duration of their treatment, from initial pickup point until the time of discharge. This may include individual or group trips to central locations for outings such as appointments and meetings.

Responsibilities

• Operate company vehicles in a safe and efficient manner
• Pick-up and drop-off patients at airports or other locations, up to 10 hours round-trip
• Navigate to various locations, in all weather conditions, and be quick to reroute through unexpected circumstances, as needed
• Transport patients during treatment to different locations based on program participation, clinical requirements, or medical necessity
• Maintain vehicle cleanliness, accurate inspections, and patient transportation logs daily
• Exhibit positive and professional demeanor when greeting and interacting with patients
• Practice de-escalation tactics as needed
• Ensure safety regulations are met, and vehicles are equipped with required safety kit
• Communicate with cross-functional teams regarding updates on patient status
• Complete regular training and assessments as assigned
• Maintain courteous and professional behavior and appearance

Requirements

• Valid state-issued driver’s license required
• Must have had a clean driving record for at least the past 3 years, and no DUI’s or reckless driving charges in the past 7 years
• Must present driver's license and personal insurance identification card for verification
• High School Diploma or GED required
• 1-3 years of driving experience preferred
• Must be at least 25 years of age
• Must have CPR/First Aid certification or be willing to get certified
• Must be able to operate a smartphone to send mobile email updates
• Must be insurable on company vehicle liability insurance
• Ability to read and interpret written information
• Must have outstanding communication and customer service skills
• Ability to work with minimal supervision while maintaining high energy
• Flexibility with schedule, including availability to work on-call, nights, and weekends
• Must pass a pre-employment drug screen and criminal background check

Physical Demands

• Regularly required to sit for long periods (5+ consecutive hours)
• Must regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs
• Frequently required to stand, walk, reach, climb, balance, stoop, kneel, and/or crouch

Work Environment

• Travel required
• Work environment is climate controlled with regular exposure to outside weather conditions

Benefits

• Medical Coverage – Three new BCBSAL medical plans with improved rates, co-pays, and enhanced prescription benefits
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more
• Student Loan Repayment – Available for nurses and therapists
• Retirement Benefits – 401(k) plan through Voya
• Generous PTO – A robust paid time off policy to support work-life balance
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week

Schedule

This job requires a flexible schedule, as our facility accepts patients 24 hours per day, 365 days per year, including availability to work on-call, nights, and weekends.