Driver Associate
About the role
API of NH/Delta T is a New England-based company that combines unmatched customer service with high-quality products. Founded in 1969, the company serves independent HVAC contractors and provides expertise in hydronics and sheet metal fabrication. mSupply, headquartered in St. Louis, MO, is North America's leading distributor of OEM repair parts and equipment, serving professionals in various industries.
Job Duties & Responsibilities
- Provides exceptional service through timely, professional communication and effective issue resolution
- Responds to customer inquiries via phone, email, and fax with courtesy and efficiency
- Builds and maintains strong relationships with customers, vendors, and internal teams to support collaborative problem-solving
- Safely delivers merchandise to customers, vendors, and branch locations, ensuring product accuracy and secure transport
- Maintains valid driver’s license, current DOT certification, and promptly reports any incidents or expirations
- Cleans and prepares the vehicle for each delivery
- Follows delivery procedures using GPS and mobile devices, and communicates status updates to the supervisor throughout the day
- Labels, verifies, and reports discrepancies on shipments
- Assists with physical inventory counts and reports product damage
- Maintains accurate inventory records and proper product placement within the warehouse
- Adheres to all company safety policies and procedures, including proper use of PPE and job site safety protocols
- Conducts equipment safety checks, secures loads for transport, and handles hazardous materials in accordance with regulations
- Responds promptly to unsafe conditions to maintain a safe working environment
- Performs other duties as assigned, with flexibility to adapt to evolving business needs and responsibilities
- Operates a DOT box truck to complete customer deliveries
- Affords assistance with general warehouse operations as needed
- Loads and unloads trucks, including their own delivery vehicle
- Provides timely and professional delivery service to customers
- Performs warehouse duties, including picking and staging orders
Qualifications
- High school diploma or GED equivalent
- 2+ years of experience in driving, warehousing, or related functions
- Valid state driver’s license, current DOT certification (minimum 1 year), and insurable driving record
- Strong aptitude for math and numerical analysis
- Proficient in office technology, including computers, scanners, phone systems, and virtual platforms
Physical Demands & Work Environment
- Frequent lifting of 25–50 lbs., with occasional lifting up to 100 lbs. and pushing/pulling up to 300 lbs.
- Extended periods of operating forklifts and material handling equipment
- Routine bending, climbing, squatting, kneeling, reaching, and use of hands, arms, and feet for equipment operation
- Periods of sitting, standing, walking, and twisting throughout the shift
- Visual demands include close, distance, color, and peripheral vision, along with depth perception and focus adjustment
What We Offer
- Medical, dental, vision, and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off, including vacation, holidays, and personal days
- Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Pay Range
$21 - $25 per hour